What users are saying about
Likelihood to Recommend
Mention is one of the best tools around. It would be foolish to assume that every business will have a use for this powerful tool with features that most small businesses and startups overlook the development of their brand and company. For example, there are a lot of companies and startups with beginner entrepreneurs who lack the knowledge to get an adequate start with their business ideas or launches.
- They keep getting better at this but this is a hard thing for anyone—and that's monitoring generic names of companies like Delta. It's tough to filter out where someone may be saying "Delta" in a way that doesn't apply to the airline. Again, that's tough for everyone, but they have the same issue.
Based on 1 answer
Mention works great! As mentioned previously--there are some issues with bugs and crashes, but they appear to be updating and fixing the backend of the software frequently. I haven't experienced a major issue in a few months now. I have noticed that it loads slowly and runs slowly when there are a ton of mentions that come in (think 1000s at once). Other than that, I don't really have any complaints!
Return on Investment
- We have started small and the entire marketing department consisted of one person. Considering the amount of work that's needed to do, Mention was a great tool for social media monitoring that helped to save some (or a lot of) time.
- Besides saving time, it also boosted confidence :) When you have a startup, it's always nice to see your name mentioned online (even if sometimes it was by your friends, there were times when it was Huffington Post.)
Premium Consulting/Integration Services—
Entry-level set up fee?
Mention Editions & Modules
1. per month