What users are saying about
24 Ratings
24 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

Mention

Mention is the ultimate tool for PR teams. Social media is very popular and it's difficult to keep track of what people are saying about your brand and your market without a social listening tool like Mention. It also offers social media management tools if you need those. Their strength and heritage lie in social listening, which is where their product shines.
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Pros

Mention

  • Mention has nice support and implementation function. They will do some of the harder work for you (e.g. refining your alerts).
  • It helps us to easily track and rank influencers, which improves the effectiveness of our Public Relations (PR).
  • You can filter and refine alerts e.g. by language. This is useful if you want to break into new markets.
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Cons

Mention

  • It did take me a while to figure out how to filter out the websites that I didn't need and focus only on what I needed the most. Perhaps this could be explained a little bit better.
Heidi Butkus profile photo

Performance

Mention

Mention 8.7
Based on 3 answers
Mention works great! As mentioned previously--there are some issues with bugs and crashes, but they appear to be updating and fixing the backend of the software frequently. I haven't experienced a major issue in a few months now. I have noticed that it loads slowly and runs slowly when there are a ton of mentions that come in (think 1000s at once). Other than that, I don't really have any complaints!
Aaron Treguboff profile photo

Alternatives Considered

Mention

We only use Mention as an add-on component to other monitoring services to catch any mention that might have not been seen by the others.
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Return on Investment

Mention

  • We are more aware than ever of the mentions of our business name online. Before, we were in the dark. I would only find out that someone mentioned our brand if I had actively searched for our brand.
  • Because I am aware of when we are being mentioned, I am able to combat any negativity right away. When I am alerted to negative commentary, I have the ability to connect with that consumer and make them happy before the negativity impacts our brand.
  • The time Mention saves me in researching our online mentions is priceless. Deep research is time-consuming and now I don't have to do that on my own.
Sarah Nelson profile photo

Pricing Details

Mention

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mention Editions & Modules

Mention
Edition
Solo
$291
Starter
$991
Company
Custom1
1. per month
Additional Pricing Details

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