What users are saying about
21 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Mention

Mention is one of the best tools around. It would be foolish to assume that every business will have a use for this powerful tool with features that most small businesses and startups overlook the development of their brand and company. For example, there are a lot of companies and startups with beginner entrepreneurs who lack the knowledge to get an adequate start with their business ideas or launches.
Stephen Thomas profile photo

Pros

  • Easy to review found posts
  • Easy to setup and start seeing it immediately working
  • Great notifications
Matthew Finneran profile photo

Cons

  • They keep getting better at this but this is a hard thing for anyone—and that's monitoring generic names of companies like Delta. It's tough to filter out where someone may be saying "Delta" in a way that doesn't apply to the airline. Again, that's tough for everyone, but they have the same issue.
Matthew Finneran profile photo

Performance

Mention8.0
Based on 1 answer
Mention works great! As mentioned previously--there are some issues with bugs and crashes, but they appear to be updating and fixing the backend of the software frequently. I haven't experienced a major issue in a few months now. I have noticed that it loads slowly and runs slowly when there are a ton of mentions that come in (think 1000s at once). Other than that, I don't really have any complaints!
Aaron Treguboff profile photo

Alternatives Considered

Mention is an SMB solution and not necessarily made for the enterprise
Matthew Finneran profile photo

Return on Investment

  • We have started small and the entire marketing department consisted of one person. Considering the amount of work that's needed to do, Mention was a great tool for social media monitoring that helped to save some (or a lot of) time.
  • Besides saving time, it also boosted confidence :) When you have a startup, it's always nice to see your name mentioned online (even if sometimes it was by your friends, there were times when it was Huffington Post.)
Zee Gimon profile photo

Pricing Details

Mention

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Mention Editions & Modules
Mention
Edition
Solo
$291
Starter
$991
Company
Custom1
1. per month
Additional Pricing Details