CS PracticeWorks Software vs. EagleSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CS PracticeWorks Software
Score 7.0 out of 10
N/A
Carestream Dental offers CS PracticeWorks Software, a scheduling and payment management platform for dentist offices.N/A
EagleSoft
Score 5.7 out of 10
N/A
EagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.N/A
Pricing
CS PracticeWorks SoftwareEagleSoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CS PracticeWorks SoftwareEagleSoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CS PracticeWorks SoftwareEagleSoft
Top Pros
Top Cons
User Ratings
CS PracticeWorks SoftwareEagleSoft
Likelihood to Recommend
7.0
(1 ratings)
7.9
(4 ratings)
User Testimonials
CS PracticeWorks SoftwareEagleSoft
Likelihood to Recommend
Carestream Dental
PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.
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Patterson Dental
Eaglesoft is well-suited for a general dental practice. It
allows all patient records to be housed under a single program, with buttons to access various components of the patient's chart. Radiographic
images are taken and imported into the software, so there is no need to use
additional software for patient images. I can't say whether this software would be well-suited for a specialty office.
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Pros
Carestream Dental
  • Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
  • Imaging - we also implement Kodak Imaging through PW and it is great.
  • Overall layout is easy to use.
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Patterson Dental
  • Customizable KPI Reporting
  • Progress Note
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Cons
Carestream Dental
  • The patient handouts such as treatment plans and billing are very outdated looking.
  • Buggy at times
  • Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.
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Patterson Dental
  • The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
  • Patterson support has a long hold time, and doesn't deliver the best support around
  • The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
  • If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup
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Alternatives Considered
Carestream Dental
We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.
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Patterson Dental
EagleSoft has more functions and is more user friendly than other dental software. The helpline either online or over the phone is always helpful.
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Return on Investment
Carestream Dental
  • PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
  • PracticeWorks tracks treatment needed.
  • PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.
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Patterson Dental
  • Eaglesoft has allowed the practices to track patient billing and insurances
  • Eaglesoft allows for bills to be mailed out to the patient
  • Electronic prescription writing saves time
  • Patient scheduling is easy to accomplish through the software
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ScreenShots