CSI WatchDOG vs. Trust Swiftly

CSI Watchdog is a great tool when carrying out individual vetting or multiple vetting and can help trace and trace elements that have been placed on red alert, allowing organizations to work with individuals whose reputation is not questionable. However, making entries on its screen can be a daunting task, especially for new users. One needs to familiarise themselves with these tools before one gains some level of proficiency and competence.

Incentivized

The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.

Incentivized

• Vetting individuals
• Choice to use multiple red lists
• Option to run batch vetting

Incentivized

• Some of the top parts is the speed at which the checks can be completed. Usually customers get notified right away and then complete it within a few minutes. Other solutions we had to wait a long time for the customer to fill out the information needed.
• We also liked the pricing structure as it fit our budget and allowed us to have enough security without giving up many features. This balance was important to see what we needed to pay extra for such as lookups on government databases.
• Having the branding and customization was another benefit as we could match all the themes and different collection points to our own tools.

• The lack of template that can be used by novice users can be a huddle.
• I find it's UI a little basic, therefore improving on it would make it more competitive.

Incentivized

• The support hours did not meet our initial requirements as we have international based team.
• We could have more options to verify the documents on certain upload types.
• The transfer process between devices should be faster.

Trust Swiftly was simply easy to get started. The amount of settings and choices overwhelmed us at first but it made since now that we dealt with a lot of fraud. Having each verification allows us to expand our operations to more customers and our team feels comfortable logging in each day to use..

The only other product I have used is the System for Award Management (SAM), maintained by the US Government. Compared to this, CSI WatchDOG is much more reliable and has more options. I also believe the batch vetting/screening option in CSI WatchDOG gives it a definite edge over SAM.

Incentivized

We only briefly checked some other options but mostly they were unable to meet the requirements of our industry of payments. There were no tools that could do payment verification for us, so that is what made us select trust swiftly first. The other costs and pricing were not clear so we went with the most open pricing.

• We have been able to trace and track many red lists within a short period of time.
• Through CSI watchdog we are able to carry out batch vetting.

Incentivized

• Our business has been able to save on fraudulent withdrawals from winnings by using the tool. We already caught a few cases where we would have lost thousands of dollars. It was a immediate impact and the savings were easily worth it in the grand schemes of things.
• We saw a spike on sucessful signups too since before we had more of a slow manual process to onboard and withdraws. After putting it in place we could expand the processing and get faster payout times.