In
an era where digital transactions and interactions have become the norm,
ensuring the security and trustworthiness of online identities has become a
paramount concern for businesses. Trust Swiftly is an identity
verification service that aims to simplify and enhance the process of user
authentication. By leveraging advanced technologies and robust security
measures, Trust Swiftly helps businesses to establish…
Customer Manager in Customer Service at Nomadic gamers (Computer Games, 1-10 employees)
Chose Trust Swiftly
We tried one other solution but it was too limited for the plan we needed for our business. The price point was a problem with the other solution since they required higher minimums to use anything. Also more features were gated and locked with the higher tiers so we ended up …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer Service in Customer Service at Gmemo (Gambling & Casinos, 1-10 employees)
Chose Trust Swiftly
We only briefly checked some other options but mostly they were unable to meet the requirements of our industry of payments. There were no tools that could do payment verification for us, so that is what made us select trust swiftly first. The other costs and pricing were not …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Trust Swiftly
Other options we tried did not have the flexibility needed for our business. They wouldn't work with us or provide responses to our feedback. We felt ignored and eventually had to look for a better tool that could resolve our issue. Trust Swiftly could do the same features but …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Trust Swiftly
There were not many options that could do all the features but our first check was with our data aggregator who had the ID checks as an addon. But when we started the RFP process and RFIs we didn't get great responses on what was available and how fast it could be created. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Trust Swiftly
We tried Ondato for awhile but it became too diffcult to setup. There was too much involvement with developers and coding. we decided to do a no code solution with trust swiftly which worked fast. The best part about switching is they even helped on our migration over with the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
in Customer Service at Auction Machinery (Machinery, 11-50 employees)
Chose Trust Swiftly
We didn't really compare other solutions since this one beat them out on pricing right now so it met our budget. There were a few other options we found using Google search and review sites like TrustRadius but nothing was really fitting our needs. We wanted a company in the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some of the top parts is the speed at which the checks can be completed. Usually customers get notified right away and then complete it within a few minutes. Other solutions we had to wait a long time for the customer to fill out the information needed.
We also liked the pricing structure as it fit our budget and allowed us to have enough security without giving up many features. This balance was important to see what we needed to pay extra for such as lookups on government databases.
Having the branding and customization was another benefit as we could match all the themes and different collection points to our own tools.
Trust Swiftly was simply easy to get started. The amount of settings and choices overwhelmed us at first but it made since now that we dealt with a lot of fraud. Having each verification allows us to expand our operations to more customers and our team feels comfortable logging in each day to use..
We only briefly checked some other options but mostly they were unable to meet the requirements of our industry of payments. There were no tools that could do payment verification for us, so that is what made us select trust swiftly first. The other costs and pricing were not clear so we went with the most open pricing.
Our business has been able to save on fraudulent withdrawals from winnings by using the tool. We already caught a few cases where we would have lost thousands of dollars. It was a immediate impact and the savings were easily worth it in the grand schemes of things.
We saw a spike on sucessful signups too since before we had more of a slow manual process to onboard and withdraws. After putting it in place we could expand the processing and get faster payout times.
