CTERA Edge X Series vs OneDrive

• Standard File Backup

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• OneDrive is a multiplatform solution so that we can access files from the device of our choice.
• With OneDrive, workgroups can centrally view data, avoiding file loss and disruption to multiple employees.
• By organizing work groups, users may create dedicated directories for their department. This ensures that all descriptions of details, including documentation or multimedia files, are transparent, organized, and stored directly in public-access folders.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

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• I wish OneDrive would allow you to sync multiple personal/individual accounts to your computer. At this time, you can only sync one account at a time. That means that my personal OneDrive and individual corporate OneDrive can't be synced to my computer at the same time.
• OneDrive has a file size limitation of 15 GB. I know that that is a very large amount, but I have several files that are larger than 15 GB that I wish I could get to sync. I'm hoping that file size limitation changes in the future.

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• NONE, it about put us out of business

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• We have seen some productivity gains for those team members that are fully utilizing the full MS Office suite, including Microsoft project. Having a more fully-integrated knowledge- and project-management solution is a vast efficiency improvement.
• We are also able to more effectively collaborate with external partners, by granting access to specific folders within our document repository.
• We are able to more effectively collaborate internally with these fine-grained access controls as well, whereas previously an entirely separate dropbox area was needed for sensitive documents (budgets, salary information, W-9s, contracts, etc)
• Some permissions issues (bugs where subfolders don't inherit permissions appropriately) occasionally cause loss of trust in the product with some team members, causing them to fall back to other tools and fragmenting our document repository.

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