Culture Amp vs SnapComms

Likelihood to Recommend

Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.

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Verified User

Director in Human Resources

Telecommunications Company, 1001-5000 employees

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If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.

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Verified User

Engineer in Information Technology

Entertainment Company, 1001-5000 employees

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Pros

The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.

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Verified User

Project Manager in Human Resources

Hospitality Company, 51-200 employees

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Clear and direct messaging
Groups and targets users
Small footprint on PCs

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Verified User

Engineer in Information Technology

Entertainment Company, 1001-5000 employees

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Cons

They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).

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Verified User

Manager in Human Resources

Health, Wellness and Fitness Company, 1001-5000 employees

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Auto update of the client silently
Better data capture for statistics
One-time licensing

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Verified User

Engineer in Information Technology

Entertainment Company, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

Yes

Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

Optional

Starting Price

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Alternatives Considered

Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.

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Andrew Nicolás Barajas Mc. Whinney

Product Owner

HintMarketing & Advertising, 51-200 employees

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No answers on this topic

Return on Investment

We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.

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