Customer Focus vs. Podia

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In my experience, Podia has been well suited in every way! I am a small company with a couple of independent contractors, and I don't know how to build my own website. I am not very techy. I get lots of compliments on how my website looks! I have had some people support me with setting up my group emails for my email list and setting up automations, and these techy people complained that they needed to do more customization in the email formatting and programming, so I switched to Mailchimp for those needs. Otherwise, I have been very happy with Podia and I am grateful to have a platform that offers so many services/features. It's affordable and user friendly. My clients and students are happy using it, too

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
• Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
• An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Emails
• Course hosting
• Website creation
• Website chat

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
• Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
• There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I sometimes wish there was more that I could customize on my website and digital programs
• I wish their email service (for broadcasts/group emails) had more features and customization
• I would like to use my brand font

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It has a great user interface, it's fast to edit and create courses, to edit and create emails, to find chats, to develop the website. Support has been friendly and I haven't found anything that hasn't worked. It also has basically all the tools you need outside if a complete blog platform

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Kajabi had lots of features all in one place. I liked their digital course creator program. I liked the ease of their their membership site program/host, too. It had an app for my clients to use. There were some problems with not being able to customize the look of pages, but they allowed coding/programming if you had training, so I sometimes hired someone to do that for me. I couldn't figure out how to use their website builder, so I didn't do much there. When it came down to it, I could use Podia and it was cheaper and easier to use. GoDaddy was my website host for a few years. I did a lot on there. It was my website builder and host and I liked it. It was easy to use. My website looked great. It had more features than Podia with blogging and connecting to social media. I had a storefront but it wasn't great for selling digital products. Back then, it wanted to show my inventory and shipping options, which don't apply for services and digital products. I did a little with my digital courses on there, but in the end, I liked other sites better for this. It didn't work out. Weebly was just a starting point for me when I create my first digital course. I liked how it looked and it was easy to build, but there are better options for this sort of thing now.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
• With the information the employee can develop more personalized relationships with the client.
• This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It was the 1st system I used to launch my buisness and we did 100k within 2 yrs

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info