TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Focus

    Score9.6 out of 10
    N/ACustomer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.

    $50

    # of stores and users

    Sage 300

    Score6.8 out of 10
    N/ASage 300 (formerly Sage 300 ERP) is a business management solution that includes strong accounting and financials, as well as multi-currency and multi-language capabilities. Built on accounting best practices, users will be able to track, control, and plan the financial health of their business.

    $1,655

    Lifetime License per Seat

    Visual Lease

    Score7 out of 10
    N/AVisual Lease is a Lease Management Software that provides lease accounting functionality with lease administration functionality to manage a company's lease portfolio.N/A
    Pricing
    Customer FocusSage 300Visual Lease
    Editions & Modules
    Standard
    $50
    # of stores and users
    Ultimate
    $99
    # of stores and users
    Sage 300 ERP Standard
    $1,655
    Lifetime License per Seat
    Sage 300 ERP Advanced
    $1,665
    Lifetime License per Seat
    Sage 300 ERP Premium
    $1,665
    Lifetime License (unlimited seats)
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer FocusSage 300Visual Lease
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup Fee$249 Site setup and trainingNo setup feeNo setup fee
    Additional Details—Our pricing is by module and by license and can range depending on what the customers requirements are. Most of our financial and operational modules are $1655.00 each, plus user license, plus an annual business care of 24%.—
    More Pricing Information
    Features
    Customer FocusSage 300Visual Lease
    Online Storefront
    Comparison of Online Storefront features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    9.2
    1 Ratings
    16% above category average
    Sage 300
    -
    Ratings
    Visual Lease
    -
    Ratings
    Product catalog & listings9.01 Ratings00 Ratings00 Ratings
    Product management9.01 Ratings00 Ratings00 Ratings
    Bulk product upload10.01 Ratings00 Ratings00 Ratings
    Branding9.01 Ratings00 Ratings00 Ratings
    Mobile storefront9.01 Ratings00 Ratings00 Ratings
    Product variations9.01 Ratings00 Ratings00 Ratings
    Website integration10.01 Ratings00 Ratings00 Ratings
    Visual customization9.01 Ratings00 Ratings00 Ratings
    CMS9.01 Ratings00 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    9.0
    1 Ratings
    16% above category average
    Sage 300
    -
    Ratings
    Visual Lease
    -
    Ratings
    Checkout user experience9.01 Ratings00 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    8.0
    1 Ratings
    4% above category average
    Sage 300
    -
    Ratings
    Visual Lease
    -
    Ratings
    Personalized recommendations9.01 Ratings00 Ratings00 Ratings
    SEO7.01 Ratings00 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    9.0
    1 Ratings
    11% above category average
    Sage 300
    -
    Ratings
    Visual Lease
    -
    Ratings
    Shipping9.01 Ratings00 Ratings00 Ratings
    Custom functionality9.01 Ratings00 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    9.3
    11 Ratings
    21% above category average
    Visual Lease
    -
    Ratings
    Pay calculation00 Ratings9.411 Ratings00 Ratings
    Benefit plan administration00 Ratings9.46 Ratings00 Ratings
    Direct deposit files00 Ratings9.311 Ratings00 Ratings
    Salary revision and increment management00 Ratings9.39 Ratings00 Ratings
    Reimbursement management00 Ratings9.38 Ratings00 Ratings
    Customization
    Comparison of Customization features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    6.1
    11 Ratings
    21% below category average
    Visual Lease
    -
    Ratings
    API for custom integration00 Ratings9.39 Ratings00 Ratings
    Plug-ins00 Ratings3.010 Ratings00 Ratings
    Security
    Comparison of Security features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    9.5
    18 Ratings
    15% above category average
    Visual Lease
    -
    Ratings
    Single sign-on capability00 Ratings9.514 Ratings00 Ratings
    Role-based user permissions00 Ratings9.518 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    9.3
    20 Ratings
    17% above category average
    Visual Lease
    -
    Ratings
    Dashboards00 Ratings9.39 Ratings00 Ratings
    Standard reports00 Ratings9.320 Ratings00 Ratings
    Custom reports00 Ratings9.318 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    7.1
    21 Ratings
    7% below category average
    Visual Lease
    -
    Ratings
    Accounts payable00 Ratings9.521 Ratings00 Ratings
    Accounts receivable00 Ratings9.520 Ratings00 Ratings
    Cash management00 Ratings9.313 Ratings00 Ratings
    Bank reconciliation00 Ratings6.620 Ratings00 Ratings
    Expense management00 Ratings9.312 Ratings00 Ratings
    Time tracking00 Ratings1.05 Ratings00 Ratings
    Fixed asset management00 Ratings3.06 Ratings00 Ratings
    Multi-currency support00 Ratings1.010 Ratings00 Ratings
    Multi-division support00 Ratings9.510 Ratings00 Ratings
    Regulations compliance00 Ratings9.39 Ratings00 Ratings
    Electronic tax filing00 Ratings4.07 Ratings00 Ratings
    Self-service portal00 Ratings1.07 Ratings00 Ratings
    Global Financial Support00 Ratings9.34 Ratings00 Ratings
    Primary and Secondary Ledgers00 Ratings9.35 Ratings00 Ratings
    Intercompany Accounting00 Ratings9.47 Ratings00 Ratings
    Localizations00 Ratings1.04 Ratings00 Ratings
    Journals and Reconciliations00 Ratings9.59 Ratings00 Ratings
    Enterprise Accounting00 Ratings9.36 Ratings00 Ratings
    Configurable Accounting00 Ratings9.37 Ratings00 Ratings
    Centralized Rules Framework00 Ratings9.35 Ratings00 Ratings
    Standardized Processes00 Ratings9.37 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    5.1
    13 Ratings
    35% below category average
    Visual Lease
    -
    Ratings
    Inventory tracking00 Ratings1.012 Ratings00 Ratings
    Automatic reordering00 Ratings9.37 Ratings00 Ratings
    Location management00 Ratings9.311 Ratings00 Ratings
    Manufacturing module00 Ratings1.07 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Customer Focus and Sage 300 and Visual Lease
    Feature
    Customer Focus
    -
    Ratings
    Sage 300
    1.0
    12 Ratings
    152% below category average
    Visual Lease
    -
    Ratings
    Pricing00 Ratings1.010 Ratings00 Ratings
    Order entry00 Ratings1.012 Ratings00 Ratings
    Credit card processing00 Ratings1.07 Ratings00 Ratings
    Cost of goods sold00 Ratings1.011 Ratings00 Ratings
    Order Orchestration00 Ratings1.02 Ratings00 Ratings
    End-to-end order visibility00 Ratings1.03 Ratings00 Ratings
    Order exception Resolution00 Ratings1.03 Ratings00 Ratings
    Best Alternatives
    Customer FocusSage 300Visual Lease
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    MYOB
    Score8.3 out of 10
    Accruent Lucernex
    Score7.9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    Accruent Lucernex
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Customer FocusSage 300Visual Lease
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.7
    (21 ratings)
    8.3
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (5 ratings)
    7.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (3 ratings)
    6.6
    (3 ratings)
    User Testimonials
    Customer FocusSage 300Visual Lease
    Likelihood to Recommend
    Customer Focus, Inc.
    Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
    Incentivized
    Read full review
    Sage
    Sage 300cloud is a great option when it comes to cloud accounting/tracking software. In comparison to Sage's other products, Sage 300cloud is the only cloud/web based option with modern UI's and more intuitive interfaces. Additionally, Sage 300cloud offers an entire system of customer integrations that become available dependent on subscription level. Sage 300cloud also offers integrations between other Sage products (AP, CRM, etc) that allows for better automation and efficiency
    Incentivized
    Read full review
    Visual Lease
    Visual Lease is well suited for companies that are trying to manage their leases in a more automated way other then spreadsheet. A company that needs visibility around their leases and wants to stay in compliance with the ever changing world of accounting. A company that wants a software that can integrate with their ERP and make routine monthly accounting entries.
    Incentivized
    Read full review
    Pros
    Customer Focus, Inc.
    • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
    • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
    • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
    Incentivized
    Read full review
    Sage
    • Overall ease of use and intuitive navigation - minimal training has been required to use the system efficiently and effectively
    • Customer Inquiry - quickly see outstanding documents and drill down on any item (open or paid) to find the information you need
    • Most reports are easy to export into a workable Excel format using the Excel - data only or csv file format.
    Read full review
    Visual Lease
    • Generates abstract reports
    • Allows us to include lessor's leases
    • Fairly user friendly
    Incentivized
    Read full review
    Cons
    Customer Focus, Inc.
    • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
    • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
    • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
    Incentivized
    Read full review
    Sage
    • Little things, like changing the company name - are more difficult than we would like (We used to be MSDSSAB but legally shortened it to MSDSB).
    • A management financial reporting tool with live access - to premade reports - without paying an arm and a leg would be appreciated.
    • More training opportunities in local areas - or nearby - would be appreciated...
    Incentivized
    Read full review
    Visual Lease
    • So far, this has worked out extremely well for our governmental environment.
    Incentivized
    Read full review
    Likelihood to Renew
    Customer Focus, Inc.
    No answers on this topic
    Sage
    It is a solid stable product with a large user community and large ISV community. Support and Training are easy to access and obtain and there is larger reseller channel to ensure the firm you work with is honest. It is scalable and there are multiple deployment and payment options.
    Read full review
    Visual Lease
    No answers on this topic
    Usability
    Customer Focus, Inc.
    No answers on this topic
    Sage
    Sage 300cloud is intuitive and user friendly after some training. It does require implementation and training but once that's done, this software is easy to use and navigate. Support for Sage 300cloud is spot on and offers assistance over the simplest to [the] most complex of tasks. Finding information or learning new tasks within Sage 300cloud is relatively easy and educational.
    Incentivized
    Read full review
    Visual Lease
    Visual Lease has been really helpful to our company and we haven't had any issues
    Incentivized
    Read full review
    Support Rating
    Customer Focus, Inc.
    No answers on this topic
    Sage
    Turnover is high in the Sage Support department so sometimes it is difficult to get a rep who knows the issue well. Reps are good and getting assistance when they need it. Sometimes support is more interested in closing issue than actually solving problem. It can be difficult at times to have issues escalated but overall the support is good.
    Read full review
    Visual Lease
    Visual Lease support was not too impressive to me because when I reached out to ask about the XXX codes in the journal entries, they did not seem concerned. They just said they were default accounts, but I did not know what I was supposed to do with them since we did not have these accounts. Also, when I asked about API integration, I could not get a good response on how to get Visual Lease to be connected with Intacct.
    Incentivized
    Read full review
    Alternatives Considered
    Customer Focus, Inc.
    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
    Incentivized
    Read full review
    Sage
    Sage 300 cloud is much more detailed than the other. About the same in being user friendly A better layout Saves time for doing the schedules for Audits Mobile Access Sage 300cloud can manage all different industries
    Incentivized
    Read full review
    Visual Lease
    We also evaluated Lease Accelerator and Lease Query. We didn't go with Lease Accelerator because it didn't have lessor leases. We did not go with Lease Query because they did not have abstract reports.
    Incentivized
    Read full review
    Return on Investment
    Customer Focus, Inc.
    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Incentivized
    Read full review
    Sage
    • It allows our company to efficiently and effectively maintain and track our job cost.
    • Its reliable performance allows us to function continually.
    • It also provides our division managers with reports that they can use to determine where we are experiencing problems.
    Incentivized
    Read full review
    Visual Lease
    • This has been extremely important in compiling all of the many leases that we have going on throughout different years and timelines.
    Incentivized
    Read full review
    ScreenShots