Customer.io vs. Drip Ecommerce CRM
Customer.io vs. Drip Ecommerce CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
Drip Ecommerce CRM | N/A | Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled). | $19 per month |
Customer.io | Drip Ecommerce CRM | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | — | ||||||||||||||
More Pricing Information |
Customer.io | Drip Ecommerce CRM | |
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Email & Online Marketing |
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Customer.io | Drip Ecommerce CRM | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Mad Mimi Score 10.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | Drip Ecommerce CRM | |
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Likelihood to Recommend | 9.8 (8 ratings) | 9.4 (8 ratings) |
Customer.io | Drip Ecommerce CRM | |
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Likelihood to Recommend | Customer.io | Drip Global, Inc |
Pros | Customer.io | Drip Global, Inc |
Cons | Customer.io | Drip Global, Inc |
Alternatives Considered | Customer.io | Drip Global, Inc |
Return on Investment | Customer.io | Drip Global, Inc |
ScreenShots | Customer.io Screenshots | Drip Ecommerce CRM Screenshots |