Customer.io vs. LoopFuse (discontinued)
Customer.io vs. LoopFuse (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
LoopFuse (discontinued) | N/A | LoopFuse was a marketing automation platform targeted primarily at SMBs. Functionalities include email marketing, lead nurturing, lead scoring and social listening capability. It was acquired by Salesfusion, which in turn was acquired by SugarCRM. The Salesfusion marketing automation solution is now available as Sugar Market. | $275 per month |
Customer.io | LoopFuse (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | — | ||||||||||||||
More Pricing Information |
Customer.io | LoopFuse (discontinued) | |
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Top Pros |
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Top Cons |
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Customer.io | LoopFuse (discontinued) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Vbout Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | PFL Direct Mail Platform Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | LoopFuse (discontinued) | |
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Likelihood to Recommend | 9.8 (8 ratings) | 8.3 (3 ratings) |
Likelihood to Renew | - (0 ratings) | 5.6 (3 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Customer.io | LoopFuse (discontinued) | |
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Likelihood to Recommend | Customer.io | Discontinued Products |
Pros | Customer.io | Discontinued Products |
Cons | Customer.io | Discontinued Products |
Likelihood to Renew | Customer.io No answers on this topic | Discontinued Products |
Usability | Customer.io No answers on this topic | Discontinued Products |
Alternatives Considered | Customer.io | Discontinued Products |
Return on Investment | Customer.io | Discontinued Products |
ScreenShots | Customer.io Screenshots |