Customer.io vs. SwiftERM
Customer.io vs. SwiftERM
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
SwiftERM | Small Businesses (1-50 employees) | SwiftERM is an ecommerce plugin that typically delivers an additional 10% to turnover. According to the vendor, it is totally automatic; requiring no human input, no hours of time and effort every month, and no staff cost. It uses each consumer’s historic purchases and impressions captured from each visit to your site; then identifies which products that consumer is most likely to buy next; populates a style-sheet and sends them a unique email – no two are ever the same. It also triggers on… | N/A |
Customer.io | SwiftERM | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | Price is dictated by size of database. | ||||||||||||||
More Pricing Information |
Customer.io | SwiftERM | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Customer.io | SwiftERM | ||||||
---|---|---|---|---|---|---|---|
Reporting & Analytics |
|
Customer.io | SwiftERM | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | VerticalResponse Score 10.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | SwiftERM | |
---|---|---|
Likelihood to Recommend | 9.8 (8 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Customer.io | SwiftERM | |
---|---|---|
Likelihood to Recommend | Customer.io | SwiftERM Limited |
Pros | Customer.io | SwiftERM Limited |
Cons | Customer.io | SwiftERM Limited |
Usability | Customer.io No answers on this topic | SwiftERM Limited |
Support Rating | Customer.io No answers on this topic | SwiftERM Limited |
Alternatives Considered | Customer.io | SwiftERM Limited |
Return on Investment | Customer.io | SwiftERM Limited |
ScreenShots | Customer.io Screenshots | SwiftERM Screenshots |