Customericare Live Chat vs. LiveChat
Customericare Live Chat vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customericare Live Chat | Small Businesses (1-50 employees) | Live Chat by CustomerICare is free software for online sales and support. It features a live chat window, automated lead generation capabilities, real-time web analytics. It also allows video and audio chats. | $0 Per User per Month | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
Customericare Live Chat | LiveChat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | When choosing Prestige Plan, along with additional features, customers get a personal Success Manager assigned. | — | ||||||||||||||
More Pricing Information |
Customericare Live Chat | LiveChat | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Customericare Live Chat | LiveChat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customericare Live Chat | LiveChat | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
Customericare Live Chat | LiveChat | |
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Likelihood to Recommend | CustomerICare No answers on this topic | LiveChat |
Pros | CustomerICare No answers on this topic | LiveChat |
Cons | CustomerICare No answers on this topic | LiveChat |
Support Rating | CustomerICare No answers on this topic | LiveChat |
Alternatives Considered | CustomerICare No answers on this topic | LiveChat |
Return on Investment | CustomerICare No answers on this topic | LiveChat |
ScreenShots | Customericare Live Chat Screenshots | LiveChat Screenshots |