CustomerMatrix vs. Guru
CustomerMatrix vs. Guru
Product | Rating | Most Used By | Product Summary | Starting Price |
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CustomerMatrix | N/A | CustomerMatrix headquartered in New York offers their platform for enterprise search. in 2013 CustomerMatrix acquired French enterprise search company Polyspot. | N/A | |
Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user |
CustomerMatrix | Guru | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $5,000 one-time fee per installation | ||||||||||||||
Additional Details | — | *Annual pricing. $12 when billed monthly. | ||||||||||||||
More Pricing Information |
CustomerMatrix | Guru | |
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Top Pros | ||
Top Cons | No answers on this topic |
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CustomerMatrix | Guru | |
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Small Businesses | Algolia Score 8.9 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Guru Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Guru Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CustomerMatrix | Guru | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (191 ratings) |
Likelihood to Renew | - (0 ratings) | 8.6 (13 ratings) |
Usability | - (0 ratings) | 8.4 (13 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.9 (4 ratings) |
Support Rating | - (0 ratings) | 7.8 (28 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 8.6 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (7 ratings) |
Configurability | - (0 ratings) | 7.6 (3 ratings) |
Ease of integration | - (0 ratings) | 5.9 (2 ratings) |
Product Scalability | - (0 ratings) | 8.6 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.6 (4 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (4 ratings) |
CustomerMatrix | Guru | |
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Likelihood to Recommend | CustomerMatrix No answers on this topic | Guru Technologies |
Pros | CustomerMatrix No answers on this topic | Guru Technologies |
Cons | CustomerMatrix No answers on this topic | Guru Technologies |
Likelihood to Renew | CustomerMatrix No answers on this topic | Guru Technologies |
Usability | CustomerMatrix No answers on this topic | Guru Technologies |
Reliability and Availability | CustomerMatrix No answers on this topic | Guru Technologies |
Performance | CustomerMatrix No answers on this topic | Guru Technologies |
Support Rating | CustomerMatrix No answers on this topic | Guru Technologies |
In-Person Training | CustomerMatrix No answers on this topic | Guru Technologies |
Online Training | CustomerMatrix No answers on this topic | Guru Technologies |
Implementation Rating | CustomerMatrix No answers on this topic | Guru Technologies |
Alternatives Considered | CustomerMatrix No answers on this topic | Guru Technologies |
Scalability | CustomerMatrix No answers on this topic | Guru Technologies |
Return on Investment | CustomerMatrix No answers on this topic | Guru Technologies |
ScreenShots | Guru Screenshots |