12 Ratings
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Score 9.2 out of 100
1 Rating
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Score 5 out of 100

Attribute Ratings

  • Cvent Onsite Solutions is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.2

Cvent Onsite Solutions

92%
4 Ratings
5.0

Ticketbud

50%
1 Rating

Support Rating

8.5

Cvent Onsite Solutions

85%
4 Ratings
5.0

Ticketbud

50%
2 Ratings

Likelihood to Recommend

Cvent

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
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Ticketbud

I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event
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Pros

Cvent

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
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Ticketbud

No answers on this topic

Cons

Cvent

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
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Ticketbud

  • Sleeker design.
  • More features for sharing on social media.
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Pricing Details

Cvent Onsite Solutions

Starting Price

Editions & Modules

Cvent Onsite Solutions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Ticketbud

    Starting Price

    Editions & Modules

    Ticketbud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional 2% + $0.99

      Additional Details

      There is also a credit card processing fee of 3% per transaction

      Support Rating

      Cvent

      The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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      Ticketbud

      I did not use the support.
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      Alternatives Considered

      Cvent

      My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
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      Ticketbud

      I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.
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      Return on Investment

      Cvent

      • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
      • Allows us to allocate our resources to other functions that bring in revenue
      • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
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      Ticketbud

      • Positive - great cc processing price for ticket sales.
      • Positive - easy to setup interface.
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      Screenshots

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