Cvent Onsite Solutions (formerly AllianceTech) vs Ticketbud

Likelihood to Recommend

WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.

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Verified User

Team Lead in Marketing

Telecommunications Company, 10,001+ employees

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I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event

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Elizabeth Pampalone

Professional Speaker

Elizabeth Pampalone, SpeakerProfessional Training & Coaching, 1-10 employees

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Pros

Saves on pre-event prep.
Customer support and client service specialists have been helpful and responsive.

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Verified User

Employee in Other

Events Services Company, 201-500 employees

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No answers on this topic

Cons

Pricing. If we can get lower pricing, we can use for more events.
Buying our own on-site kits vs having Cvent team needing to be onsite.

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Verified User

Team Lead in Marketing

Telecommunications Company, 10,001+ employees

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Sleeker design.
More features for sharing on social media.

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Elizabeth Pampalone

Professional Speaker

Elizabeth Pampalone, SpeakerProfessional Training & Coaching, 1-10 employees

View all 1 answers on this topic

Support Rating

Cvent Onsite Solutions (formerly AllianceTech) 8.5

Based on 2 answers

The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.

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Verified User

Employee in Other

Events Services Company, 201-500 employees

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Ticketbud 5.0

Based on 1 answer

I did not use the support.

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Elizabeth Pampalone

Professional Speaker

Elizabeth Pampalone, SpeakerProfessional Training & Coaching, 1-10 employees

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Alternatives Considered

One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).

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Verified User

Team Lead in Marketing

Telecommunications Company, 10,001+ employees

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I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.

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Elizabeth Pampalone

Professional Speaker

Elizabeth Pampalone, SpeakerProfessional Training & Coaching, 1-10 employees

View all 1 answers on this topic

Return on Investment

Positive impact on attendee facing experience.
Better knowledge for how Cvent Event Management works by event planners on our team.

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Verified User

Employee in Other

Events Services Company, 201-500 employees

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Positive - great cc processing price for ticket sales.
Positive - easy to setup interface.

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Elizabeth Pampalone

Professional Speaker

Elizabeth Pampalone, SpeakerProfessional Training & Coaching, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

2% + $0.99*

* per ticket

Cvent Onsite Solutions (formerly AllianceTech) vs Ticketbud