CVENT ONSITE SOLUTIONS DRIVE AUTOMATION & EFFICIENCY
February 15, 2020

CVENT ONSITE SOLUTIONS DRIVE AUTOMATION & EFFICIENCY

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cvent Onsite Solutions (formerly AllianceTech)

We used Cvent Onsite Solutions (formerly AllianceTech) for onsite trade show solutions, and they were eventually integrated into Cvent. Lead capture at trade shows was the primary function. Since their integration, I'm not sure which portions are Cvent Onsite Solutions (formerly AllianceTech). As it's all rolled into Cvent Onsite Solutions, the Alliance Tech reference doesn't apply, but the build-out of their stable platform will only get better with Cvent solutions. On Arrival and Arrival, 360 are onsite solutions we use. On Arrival for all event check-ins because of the simple and easy to use check-in process in real-time that maps back to the database showing an attendee has checked in. On Arrival, 360 is more about the badge automation process and is highly efficient. We use On Arrival 360 for more significant, more complex events. We hope to be able to use CVENT OnSite Solutions (formerly AllianceTeach) for all events across the board.
  • Intuitive User Interface
  • Quick and Efficient Barcode Scan
  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
  • It's hard to quantify accurately but frees up resources to be able to solve other problems and drive more detail in planning other aspects of an event.
  • Eliminates paper and is a green friendly effort. We save $100K annually on printed items as now replaced by Cvent Onsite Solutions (formerly AllianceTech) across all of our events.
  • Aventri (formerly etouches)
  • One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
  • Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).
It's pretty consistent and efficienct customer servide availble 24/7.

Do you think Cvent Onsite Solutions (formerly AllianceTech) delivers good value for the price?

Not sure

Are you happy with Cvent Onsite Solutions (formerly AllianceTech)'s feature set?

Yes

Did Cvent Onsite Solutions (formerly AllianceTech) live up to sales and marketing promises?

Yes

Did implementation of Cvent Onsite Solutions (formerly AllianceTech) go as expected?

Yes

Would you buy Cvent Onsite Solutions (formerly AllianceTech) again?

Yes

  • WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
  • LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.