Cx Observer vs. HCSS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cx Observer
Score 0.0 out of 10
N/A
Cx Observer is a project commissioning software and collaboration platform that handles processes including asset progress, issues, documentation, commissioning reports, reviews, inspections and meetings. While every user updates his own work, the Cx Observer takes care of presenting the full commissioning process progress.N/A
HCSS
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
HCSS is a construction software suite. It includes functionality for bidding, time card and project management, safety, planning, scheduling, equipment management, and data warehousing and reporting. Each module can be purchased separately. The suite can be hosted in the cloud.N/A
Pricing
Cx ObserverHCSS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cx ObserverHCSS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Cx ObserverHCSS
Considered Both Products
Cx Observer

No answer on this topic

HCSS
Chose HCSS
The company utilizes several platforms to achieve their overall project control goals.
Chose HCSS
I was not part of the team that looked at other potential products at the time of purchase of HCSS.
Chose HCSS
We did not try any other software. In discussions with employees that have worked with other companies, they said to go with the Cadillac of softwares from the get-go, and that's what we decided to do. We wouldn't have it any other way now that we have used HCSS.
Chose HCSS
We've used Sage in the past and even though I would say it's on par, it did not provide the integration that we needed for our new systems and databases.
Chose HCSS
I don't have any other to compare to, as my previous company we built a software system from the ground up that did all of these functions already.
Chose HCSS
We used to use Estimating Link. It was very helpful in our transition to a larger company. It was like HeavyBid light, but also a fraction of the cost.
Chose HCSS
Occasionally I have come across an individual you is a spreadsheet user for estimating. and has not used heavybid. Usually after a little bit of orientation the individual can readily see the increased efficiency and the potential for less errors. I have also talked to …
Chose HCSS
HCSS has mobile apps and is very attentive to its customer's needs. Support is awesome.
Chose HCSS
We researched other software companies but none provided the depth of support and knowledge that HCSS brought to the table. HCSS is also always growing and listening to its customers. Customer support seems to remain the backbone of the company that is always striving to grow …
Chose HCSS
None. Outside of Excel spreadsheets Heavy Bid is the only estimating program I have used.
Chose HCSS
I've looked at a couple different software systems, both at this company and others, and nothing has compared to Heavy Bid and Heavy Job. The versatility and functions of both are truly amazing and have helped us in many ways. Other systems just don't compare.
Chose HCSS
Other estimating products I have used consist of ICE/MC2 and MS Excel. ICE was not a good fit for our company, as they have awful technical support and offer very poor training. MS Excel is great for simple estimates where there is not a lot of data being compiled. However …
Chose HCSS
HCSS is the best we have ever found.
Chose HCSS
In general, HCSS has allowed us to grow to a point with technology as a company where we're now confident in pursuing more advanced technologies to help in other back office areas. We have also been able to grow our IT support team to open new doors for us that didn't exist …
Chose HCSS
I worked for Kiewit for 26 years and they wrote their own program which is similar to HCSS, but their operations program was better than HCSS.
Chose HCSS
Bid2win, and Hard dollar.

Heavybid is far above both in terms of product features, but even if they were equal, HCSS support makes a huge difference.
Features
Cx ObserverHCSS
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
Cx Observer
-
Ratings
HCSS
5.1
Ratings
37% below category average
Plan distribution & viewing00 Ratings5.00 Ratings
Plan markups & sharing00 Ratings5.00 Ratings
Issue tracking & punchlists00 Ratings5.00 Ratings
Photo documentation00 Ratings5.00 Ratings
Jobsite reports00 Ratings6.00 Ratings
Document sharing00 Ratings5.00 Ratings
RFI tools00 Ratings3.00 Ratings
Collaboration & approvals00 Ratings5.00 Ratings
Mobile app00 Ratings7.00 Ratings
Best Alternatives
Cx ObserverHCSS
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Score 1.5 out of 10
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Medium-sized Companies
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Score 8.2 out of 10
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Score 8.2 out of 10
Enterprises
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User Ratings
Cx ObserverHCSS
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Cx ObserverHCSS
Likelihood to Recommend
No answers on this topic
Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.
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Pros
No answers on this topic
  • #1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
  • Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
  • HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.
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Cons
No answers on this topic
  • All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.
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Usability
No answers on this topic
As mentioned, user interface appears messy and complicated at initial onset. Training is necessary but becomes easy to maneuver through after solid daily use.
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Support Rating
No answers on this topic
The people at HCSS who I interact with, whether it is a support technician, product manager, or the HCSS President, Mike Rydin, are as passionate at making construction management for heavy civil contractors a valuable experience as I am. They want to get us emphatic, project management addicted people in to tell them why their product is not working, and work with us to design the software to work for us. HCSS is good for the heavy civil contractor; it is going to help us to manage our projects with precision, accuracy, and accountability.
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Implementation Rating
No answers on this topic
It is critical to select the right team to take to HCSS for implementation. They take very good care of you and your team and listen to all of your concerns. During implantation we often discuss wants and needs with VPs and Officers as they pass through to check on our progress.
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Alternatives Considered
No answers on this topic
We researched other software companies but none provided the depth of support and knowledge that HCSS brought to the table. HCSS is also always growing and listening to its customers. Customer support seems to remain the backbone of the company that is always striving to grow with the industry.
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Return on Investment
No answers on this topic
  • Because of the codebooks (bid item codebook for DOT's specifically), we're able to carve off significant time in "stick-building" estimates
  • It's very easy to train newer estimators with HeavyBid due to the abundance of resources available on HCSS Academy and elsewhere (i.e. Arthur Nix's material)
  • The KPI's and Insights that Pre-Con offers helps us to make better decisions on Bid Day.
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ScreenShots

Cx Observer Screenshots

Screenshot of DashboardScreenshot of ChecklistScreenshot of Asset (Equipment) ViewScreenshot of Assets Overview

HCSS Screenshots

Screenshot of HeavyBid - build the structure of an estimateScreenshot of HeavyBid - manage sub and material quotesScreenshot of HeavyBid - create professional bid proposalsScreenshot of HeavyJob - manage a job site from a mobile deviceScreenshot of HeavyJob - capture job site photos from any deviceScreenshot of HeavyJob - review, edit, and approve time cards from a mobile device