HCSS Review - B
November 06, 2025

HCSS Review - B

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • HeavyBid
  • HeavyJob
  • HCSS Forms
  • HCSS Cloud
  • HCSS Telematics

Overall Satisfaction with HCSS

We use HeavyBid, HeavyJob, HCSS Plans, Telematics, and Insights. Using the full suite of products reduces manual and redundant entries in other places and helps to streamline getting information to the correct people in the shortest amount of time possible.

Pros

  • Customer Service
  • Openness to feedback
  • Willingness to engage in the customer community

Cons

  • Forecasting and billing tools in HeavyJob (remove redundant entry and provide clarity with respect to certain functions)
  • Have more support and options (closer to PowerBI) for Insights
  • More formatting options for Pre-Con reports (multiple project locations, etc.)
  • Because of the codebooks (bid item codebook for DOT's specifically), we're able to carve off significant time in "stick-building" estimates
  • It's very easy to train newer estimators with HeavyBid due to the abundance of resources available on HCSS Academy and elsewhere (i.e. Arthur Nix's material)
  • The KPI's and Insights that Pre-Con offers helps us to make better decisions on Bid Day.
Easy to use, but there are several areas of possible improvement

Do you think HCSS delivers good value for the price?

Yes

Are you happy with HCSS's feature set?

Yes

Did HCSS live up to sales and marketing promises?

Yes

Did implementation of HCSS go as expected?

Yes

Would you buy HCSS again?

Yes

They may not have the best single tool (i.e. estimating, project management, plan sharing, etc.) but their suite of tools working together make it the best overall combination.

HCSS Feature Ratings

Plan distribution & viewing
5
Plan markups & sharing
5
Document sharing
5
Issue tracking & punchlists
5
Photo documentation
5
Jobsite reports
6
Collaboration & approvals
5
Mobile app
7

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