Overall Satisfaction with HCSS
Be prepared for your implementation. Be consistent with your application. Be patient with your men on issues.
HCSS programs are used across the board in our company. Our field guys use HCSS Mobile and Safety for their time cards. Our mechanics and drivers use Equipment 360 and eLogs. All our time cards are directly exported into a file for ease of import in accounting. We use Telematics and OEMLink to track equipment usage and location.
- export to accounting
- time card management, review, and consolidation of data for billing purposes
- equipment maintenance and records
- All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.
HCSS has mobile apps and is very attentive to its customer's needs. Support is awesome.