HCSS is great
James Duncan | TrustRadius Reviewer
January 08, 2018

HCSS is great

Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • HeavyJob
  • Equipment360
  • HCSS Telematics
  • HCSS Safety
  • HCSS eLogs
  • HCSS Skills
  • OEM Link

Overall Satisfaction with HCSS

Support is excellent and only a phone call away. Top Notch.
Be prepared for your implementation. Be consistent with your application. Be patient with your men on issues.
HCSS programs are used across the board in our company. Our field guys use HCSS Mobile and Safety for their time cards. Our mechanics and drivers use Equipment 360 and eLogs. All our time cards are directly exported into a file for ease of import in accounting. We use Telematics and OEMLink to track equipment usage and location.
  • export to accounting
  • time card management, review, and consolidation of data for billing purposes
  • equipment maintenance and records
  • All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.
  • Operations / Project Management
  • Equipment Management
We've seen a decrease in time for timecard approval, export, accounting, and billing. We also see improvements in being able to correct job site issues and productivity faster. Our equipment is in better shape and we are seeing smaller issues corrected prior to becoming big issues.
HCSS has mobile apps and is very attentive to its customer's needs. Support is awesome.
HCSS is excellent for multiple job sites and locations across multiple states.

HCSS Feature Ratings

Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
Not Rated
Issue tracking & punchlists
Not Rated
Photo documentation
10
Jobsite reports
10
Collaboration & approvals
Not Rated
Mobile app
7