Overall Satisfaction with HCSS
HCSS is being used across most of our organization. It starts with estimating projects, continues thru project management. The software is extremely versatile and powerful and HCSS is always continuously strengthening their products. HCSS helps us to be extremely competitive in our field and allows us to keep track of our costs in the field as well as managing our resources that are needed throughout our project locations.
- #1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
- Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
- HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.
- Dispatcher is not offered in a mobile version which we have asked for several times. I think they just don't have enough users to make it worthwhile.
- Heavybid needs to have the flexibility to add markup to add ons such as Bond and Small Tools etc.
- HCSS needs to have an onscreen takeoff to allow seamless integration of takeoff from the screen to Heavybid without having additional manual input.