TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Privileged Access Management

    Score8.5 out of 10
    N/ACyberArk is a privileged account and access security suite issued by the company of the same name in Massachusetts . The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.N/A

    ManyChat

    Score6.5 out of 10
    N/AManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

    $10

    per month

    Pricing
    CyberArk Privileged Access ManagementManyChat
    Editions & Modules
    No answers on this topic
    500 Subscribers
    $10.00
    per month
    1,000 Subscribers
    $15.00
    per month
    2,500 Subscribers
    $25.00
    per month
    5,000 Subscribers
    $45.00
    per month
    10,000 Subscribers
    $65.00
    per month
    15,000 Subscribers
    $95.00
    per month
    20,000 Subscribers
    $125.00
    per month
    25,000 Subscribers
    $145.00
    per month
    25,001+ Subscribers
    Contact Sales
    Offerings
    Pricing Offerings
    CyberArk Privileged Access ManagementManyChat
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsCyberArk offers a variety of Identity Security packages for different user types within an organization.—
    More Pricing Information
    Community Pulse
    CyberArk Privileged Access ManagementManyChat
    Considered Both Products
    Cyberark
    No answer on this topic
    ManyChat
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    80%
    Implementation went as expected
    4 Answers
    Best Alternatives
    CyberArk Privileged Access ManagementManyChat
    Small Businesses
    No answers on this topic
    ZoomInfo Chat
    Score7.9 out of 10
    Medium-sized Companies
    Delinea Secret Server
    Score7.2 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    BeyondTrust Endpoint Privilege Management
    Score10 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberArk Privileged Access ManagementManyChat
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.3
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.2
    (4 ratings)
    6.0
    (4 ratings)
    User Testimonials
    CyberArk Privileged Access ManagementManyChat
    Likelihood to Recommend
    Cyberark
    The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
    Incentivized
    Read full review
    ManyChat
    I found that ManyChat is a strong tool when receiving incoming messages, being able to create a tree of potential responses based on options given to the initiator. There is also a huge potential for complex automation (as long as the environment required by Facebook in order to send outgoing messages is maintained).
    Incentivized
    Read full review
    Pros
    Cyberark
    • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
    • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
    • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
    Incentivized
    Read full review
    ManyChat
    • Collect email and phone number easily
    • provide 24/7 customer support to your customers
    • More than one ways for people to opt into your bot
    • great way to provide offers and sales to your subscribers via messenger
    • Great to build a relationship with your followers on Instagram
    Incentivized
    Read full review
    Cons
    Cyberark
    • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
    • More options when storing passwords - especially for network based passwords
    • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
    Incentivized
    Read full review
    ManyChat
    • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
    Incentivized
    Read full review
    Usability
    Cyberark
    It’s very usable once the complexity of deployment has completed. It is a useful tool that is easy to learn and the user interface is laid out well. It works with SSO for our organization which makes secure login very fast as well. It works well across our need of on premises systems and cloud very quickly.
    Incentivized
    Read full review
    ManyChat
    ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
    Incentivized
    Read full review
    Support Rating
    Cyberark
    I've been an engineer and architect in the Identity space for many years and CyberArk is the #1 tool I've found to help me secure accounts and credentials. I've architected CyberArk and built the implementation from the ground up twice in previous roles and found it here upon my arrival at my current job. I wouldn't want to have to live without it as it helps me sleep at night
    Incentivized
    Read full review
    ManyChat
    There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
    Incentivized
    Read full review
    Alternatives Considered
    Cyberark
    These other vendors have most of the safe features, but there were some things that I think CyberArk performed better while evaluating the other solutions. AWS secret manager was not available in one of the products and this was definitely needed in my environment. Also, bulk loading of accounts had a lot more flexibility in CyberArk than the other solutions. They offer both API and GUI options where the other vendors may not offer both.
    Incentivized
    Read full review
    ManyChat
    I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
    Incentivized
    Read full review
    Return on Investment
    Cyberark
    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
    Incentivized
    Read full review
    ManyChat
    • For the intended application, we experienced a negative ROI due to the inconsistency in the ability to maintain the automation without incoming responses. Since it is a free service that was meant to lead to paid services organically, the inconsistencies prevented the desired outcome.
    • We did experience a higher conversion rate with basic incoming messages with questions about services or products due to the ability to have pre-created responses and direction immediately supporting the prospect.
    Incentivized
    Read full review
    ScreenShots

    CyberArk Privileged Access Management Screenshots

    Screenshot of ISPSSScreenshot of Privilege CloudScreenshot of Identity Security IntelligenceScreenshot of Identity Security Intelligence