CyberArk Workforce Identity Formerly Idaptive Next-Gen Access vs Symantec VIP

• Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
• Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
• I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
• Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
• If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
• Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
• Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
• The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
• As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
• Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.

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• The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
• Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
• The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
• Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.

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• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

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• when setting a token to a phone call, the phone calls often take a minute + to call the user.
• When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
• Temporary security codes while handy, must be set to expire immediately to stay secure.

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• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

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• It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
• It allowed us to improve on our existing PHI and PII security measures.
• Allowing secure access from remote locations, especially smart phones, was a huge plus.

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