73 Ratings
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Score 8.2 out of 100
27 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Identity Management

    9.2

    CyberArk Workforce Identity

    92%

    Symantec VIP

    Feature Set Not Supported
    N/A
    CyberArk Workforce Identity ranks higher in 7/7 features

    ID-Management Access Control

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Multi-Factor Authentication

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Password Management

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    ID Management Workflow Automation

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    ID Risk Management

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CyberArk Workforce Identity is rated higher in 1 area: Likelihood to Recommend
    • CyberArk Workforce Identity and Symantec VIP are tied in 1 area: Support Rating

    Likelihood to Recommend

    9.0

    CyberArk Workforce Identity

    90%
    44 Ratings
    8.6

    Symantec VIP

    86%
    12 Ratings

    Likelihood to Renew

    10.0

    CyberArk Workforce Identity

    100%
    2 Ratings

    Symantec VIP

    N/A
    0 Ratings

    Support Rating

    9.0

    CyberArk Workforce Identity

    90%
    8 Ratings
    9.0

    Symantec VIP

    90%
    2 Ratings

    Likelihood to Recommend

    CyberArk Workforce Identity

    Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
    Evren BOZTEPE | TrustRadius Reviewer

    Symantec VIP

    It is very well appropriate for companies, especially larger companies, to improve the security of using the email address or logging in the company websites which are highly confidential. This can track the employee's activities and used devices easier than just simply relying on the email and password authentication or being strict in the devices' MAC address. For me, using Symantec VIP can be a hassle if it is back to the office setup since all of the devices there are well observed and tracked so there is little to no use in using additional security like this one.
    Queennie Jhoy Ventura | TrustRadius Reviewer

    Pros

    CyberArk Workforce Identity

    • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
    • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
    • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
    • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
    • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
    • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
    • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
    • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
    • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
    • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
    Aaron Mitchell | TrustRadius Reviewer

    Symantec VIP

    • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
    • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
    • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
    • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
    Anonymous | TrustRadius Reviewer

    Cons

    CyberArk Workforce Identity

    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Alex Kim | TrustRadius Reviewer

    Symantec VIP

    • when setting a token to a phone call, the phone calls often take a minute + to call the user.
    • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
    • Temporary security codes while handy, must be set to expire immediately to stay secure.
    David Reese | TrustRadius Reviewer

    Pricing Details

    CyberArk Workforce Identity

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $4

    Starting Price

    $3 per user/per month

    CyberArk Workforce Identity Editions & Modules

    Edition
    Analytics$31
    App Gateway$31
    Endpoints$31
    1. per user/per month
    Additional Pricing Details
    There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

    Symantec VIP

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Symantec VIP Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    CyberArk Workforce Identity

    CyberArk Workforce Identity 10.0
    Based on 2 answers
    Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
    Anonymous | TrustRadius Reviewer

    Symantec VIP

    No score
    No answers yet
    No answers on this topic

    Support Rating

    CyberArk Workforce Identity

    CyberArk Workforce Identity 9.0
    Based on 8 answers
    The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
    Anonymous | TrustRadius Reviewer

    Symantec VIP

    Symantec VIP 9.0
    Based on 2 answers
    Great vendor support, along with a great product solution
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    CyberArk Workforce Identity

    Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
    Anonymous | TrustRadius Reviewer

    Symantec VIP

    Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CyberArk Workforce Identity

    • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
    • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
    Anonymous | TrustRadius Reviewer

    Symantec VIP

    • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
    • It allowed us to improve on our existing PHI and PII security measures.
    • Allowing secure access from remote locations, especially smart phones, was a huge plus.
    Anonymous | TrustRadius Reviewer

    Screenshots

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