Likelihood to Recommend Our data being the primary operational product has been managed effectively by this software. It is best suited in storing data in our cloud servers and transferring files across our company. It is easy and flexible to work with this product. It provides end to end encryption of data promoting data safety and transfer. Compatibility with our operating system is effective and all services have been great.
Read full review SolarWinds Storage Resource Monitor (SRM) is pretty good at forecasting capacity consumption, which was a must for us. If you have LUNs that have high latency in a normal environment (user shares, for instance), you'll need to customize the alerts to tune out the noise. As with all SW modules and most other products, there is a time lag between what is in the console and what's happening now. Data in the console and alerts are typically 5 to 15 minutes old.
Read full review Pros Transferring of files is quick and simple. The interface is easy to use and understand. The setting up of new ftp sites is straight forward. Read full review Unmasks storage performance metrics and gives a common dashboard for monitoring. A simple, intuitive interface for adding supported storage frames. Lineage -- "The guest OS is connected to the virtual host and the virtual host is connected to the ... wait, what LUN is that?!?" #SOLVED. Read full review Cons It could be a lot easier to grab a download link. Currently you have to right-click, scroll to "Copy URL," and then pick your desired version of the download URL. There are WAY too many options, and it makes it difficult. I have never needed any option other than the HTTPS version of the URL. So it's overly complicated when it doesn't need to be. There are at times completely unnecessary alert messages that pop up. Usually when connecting to a server to upload a file it will pop up a message that says the connection has been verified and it's safe to continue uploading. It's really unnecessary and annoying to have to dismiss it every time. I think the UI could be a little less cramped. Everything is so close together--really feels like a dated UI. If items were just a bit more spaced out, it would improve the UI significantly. Read full review Issues getting SMI working correctly to monitor Compellents through SRM. The ability to break down alerts to a more granular level. Rob Bates Public & Private Cloud Senior Engineer
Read full review Likelihood to Renew It has helped me prove that we need more storage as well as faster storage to management
Read full review Usability I really like the basic interface and folder like structure. It makes me feel like I'm in a regular folder window on my Mac. Navigation is simple. The toolbar is customizable to be able to add or remove icons to improve the simplicity and ease of use of the application. The app is very simply designed, which I appreciate.
Read full review Easy to set up and start. Out of the box alerts which you can tweak to your needs. Easy to use interfaces as well
Read full review Support Rating I've never needed to use their support service. The few issues I've had were user-error and quickly resolved with a little googling
Read full review Do not have to contact support for issues often and when i do it is fast to get response and resolve my issues
Read full review Implementation Rating Easy to use set up wizard went off without a hitch.
Read full review Alternatives Considered FileZilla and WinSCP are the two main alternatives to Cyberduck within my organization, and really the two main freeware competitors that I know of. Cyberduck is suited for those without a high level of technical background, and as one might guess, is also the easiest to use and navigate.
FileZilla and WinSCP are both easier to use when it comes to key storage and SSH configuration, but these are tasks that our IT department does on Cyberduck for users with less technical knowledge. By us doing these tasks, the end business user is able to utilize a simple tool for their needs.
Read full review We have a full suite of SolarWinds products and did not evaluate other options for a full package. For selective monitoring we log into the devices, but this has made that much easier as we have a dashboard rather than logging into devices one at a time.
Read full review Return on Investment Trustworthy FTP management, no bloat. Fast login and server history makes it easy to jump in and make changes or fix problems Read full review Real-time monitoring and alerting to surpass those of native vSphere and in some occasions, better than manufacturer written software. Historical monitoring of environment with charts and graphs to assist with ever changing environment loads. Read full review ScreenShots SolarWinds Storage Resource Monitor (SRM) Screenshots