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Cybereason Defense Platform vs. Symantec Client Management Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cybereason Defense Platform

    Score9.1 out of 10
    N/ACybereason EDR consolidates intelligence about each attack into a Malop (malicious operation), a contextualized view of the full narrative of an attack. Each Malop organizes the relevant attack data into an easy-to-read, interactive graphical interface, providing a complete timeline, the flow of the attack in the network, and any malicious communications. Remediation actions can be automated or accomplished remotely with a click. The Cybereason Defense Platform empowers analysts of all…N/A

    Symantec Client Management Suite

    Score2.5 out of 10
    N/ASymantec Client Management Suite is designed to automate time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.N/A
    Pricing
    Cybereason Defense PlatformSymantec Client Management Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cybereason Defense PlatformSymantec Client Management Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cybereason Defense PlatformSymantec Client Management Suite
    Endpoint Security
    Comparison of Endpoint Security features of Cybereason Defense Platform and Symantec Client Management Suite
    Feature
    Cybereason Defense Platform
    9.1
    2 Ratings
    7% above category average
    Symantec Client Management Suite
    -
    Ratings
    Anti-Exploit Technology8.32 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.62 Ratings00 Ratings
    Centralized Management9.62 Ratings00 Ratings
    Hybrid Deployment Support6.01 Ratings00 Ratings
    Infection Remediation10.02 Ratings00 Ratings
    Vulnerability Management10.01 Ratings00 Ratings
    Malware Detection10.02 Ratings00 Ratings
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    Cybereason Defense PlatformSymantec Client Management Suite
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    User Ratings
    Cybereason Defense PlatformSymantec Client Management Suite
    Likelihood to Recommend
    8.7
    (2 ratings)
    8.9
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (2 ratings)
    User Testimonials
    Cybereason Defense PlatformSymantec Client Management Suite
    Likelihood to Recommend
    LevelBlue
    I'd recommend Cybereason due to it's efficacy, low TCO, low false/positive rate. The product was easy to implement and maintain. One of the major advantages of using Cybereason is that it requires minimal training for level 1 users to use the tool.
    Incentivized
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    Broadcom
    Whenever you have computers that aren't easily accessible or you have a big site to cover (or multi location), Symantec Client Management Suite (CMS) is really great to manage all your computers, if it's for installation, software, licenses or even status. Setting up all you need from CMS can take some time, especially when you're in a multi-location site. We had to ask the Symantec engineers to help us a couple of times and set things up because even if we followed the documentation, it wasn't an easy task. But at least, the Symantec engineers are people that know what they do and they're really efficient at it.
    Incentivized
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    Pros
    LevelBlue
    • EDR
    • Forensics
    • Mitigation
    • Response
    Incentivized
    Read full review
    Broadcom
    • Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
    • Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
    • Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.
    Read full review
    Cons
    LevelBlue
    • Slow support
    • Bugs on their interface
    • Log extraction
    Incentivized
    Read full review
    Broadcom
    • More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
    • Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
    • Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.
    Incentivized
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    Likelihood to Renew
    LevelBlue
    No answers on this topic
    Broadcom
    So far so good - no major issues with that technology.
    Incentivized
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    Support Rating
    LevelBlue
    No answers on this topic
    Broadcom
    Support at Symantec isn't that great. Client Management Suite isn't even listed on the Support Portal when trying to open a ticket. Your best bet for support is actually the user groups that Symantec hosts. The members of the groups are usually very responsive. With Broadcom buying Symantec, I've seen a huge jump in personnel leaving Symantec, so I'm assuming the support is just going to get worse. Recently for a simple question, I reached out to 5 people just to find out 4 of the 5 had left the company.
    Incentivized
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    Alternatives Considered
    LevelBlue
    Cybereason provides superior protection than either Microsoft or CrowdStrike and a better TCO. We receive less false positives than with Microsoft Defender and Cybereason is easier for level 1 users to use.
    Incentivized
    Read full review
    Broadcom
    Although there are other tools that can be utilized I don't believe those tools are as robust as Symantec Management Platform. The Symantec Management Platform was chosen because of the value it returns internally and for our customers. You can pull just about any data element from an endpoint and provide detailed reports or great graphs for the C-Level
    Incentivized
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    Return on Investment
    LevelBlue
    • Helps on threat hunting
    • MalOps is very good
    • When we face a bug, it takes too much time for them to respond
    Incentivized
    Read full review
    Broadcom
    • SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
    • With the new P2P downloading our bandwidth constraints have been almost completely removed.
    • Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.
    Incentivized
    Read full review
    ScreenShots