TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberSentriq Email Security

    Score7.4 out of 10
    N/ACyberSentriq Email Security (formerly SpamTitan from TitanHQ) blocks unsolicited emails, phishing attempts, spoofing and illicit content. It is designed to keep learning too, becoming more resilient over time, continuously improving to provide better protection.N/A

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Pricing
    CyberSentriq Email SecurityMalwarebytes
    Editions & Modules
    No answers on this topic
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Offerings
    Pricing Offerings
    CyberSentriq Email SecurityMalwarebytes
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    CyberSentriq Email SecurityMalwarebytes
    Considered Both Products
    CyberSentriq
    No answer on this topic
    Malwarebytes
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    CyberSentriq Email SecurityMalwarebytes
    Secure Email Gateway
    Comparison of Secure Email Gateway features of CyberSentriq Email Security and Malwarebytes
    Feature
    CyberSentriq Email Security
    7.4
    2 Ratings
    13% below category average
    Malwarebytes
    -
    Ratings
    Anti-malware7.02 Ratings00 Ratings
    Customizability5.02 Ratings00 Ratings
    Data Loss Protection9.01 Ratings00 Ratings
    Threat Detection6.02 Ratings00 Ratings
    Sandboxing10.01 Ratings00 Ratings
    End-to-End Encryption9.01 Ratings00 Ratings
    Management Tools6.02 Ratings00 Ratings
    Best Alternatives
    CyberSentriq Email SecurityMalwarebytes
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Norton Small Business
    Score6.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberSentriq Email SecurityMalwarebytes
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.9
    (9 ratings)
    User Testimonials
    CyberSentriq Email SecurityMalwarebytes
    Likelihood to Recommend
    CyberSentriq
    For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
    Incentivized
    Read full review
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Pros
    CyberSentriq
    • Fast mail delivery
    • Easy to view and release messages that are not actually spam
    • Online portal is easy to navigate
    • Settings are easily customized
    Incentivized
    Read full review
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Cons
    CyberSentriq
    • Allow for more granular settings
    • Better description of why messages may be quarantined
    Incentivized
    Read full review
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    CyberSentriq
    No answers on this topic
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Usability
    CyberSentriq
    No answers on this topic
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Support Rating
    CyberSentriq
    SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
    Incentivized
    Read full review
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Alternatives Considered
    CyberSentriq
    SpamTitan Email Security offers many more features and custom options than other products for email security.
    Incentivized
    Read full review
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Return on Investment
    CyberSentriq
    • We keep our email system threat proof. This lets us focus on what matters to our business.
    • We are able to encrypt emails and this is a plus when it comes to privacy.
    Incentivized
    Read full review
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    ScreenShots

    CyberSentriq Email Security Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot