C-Zentrix Contact Center vs. Sprinklr Service
C-Zentrix Contact Center vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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C-Zentrix Contact Center | N/A | CZ Contact Centre, from C-Zentrix headquartered in Gurgaon, is available both on premise and on cloud. It is scalable and customisable to suit contact centers at businesses of all sizes, with different product suites made available to large enterprises, and smaller SMBs. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
C-Zentrix Contact Center | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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C-Zentrix Contact Center | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
C-Zentrix Contact Center | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
C-Zentrix Contact Center | Sprinklr Service | |
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Likelihood to Recommend | C-Zentrix No answers on this topic | Sprinklr |
Pros | C-Zentrix No answers on this topic | Sprinklr |
Cons | C-Zentrix No answers on this topic | Sprinklr |
Likelihood to Renew | C-Zentrix No answers on this topic | Sprinklr |
Usability | C-Zentrix No answers on this topic | Sprinklr |
Reliability and Availability | C-Zentrix No answers on this topic | Sprinklr |
Performance | C-Zentrix No answers on this topic | Sprinklr |
Support Rating | C-Zentrix No answers on this topic | Sprinklr |
In-Person Training | C-Zentrix No answers on this topic | Sprinklr |
Implementation Rating | C-Zentrix No answers on this topic | Sprinklr |
Alternatives Considered | C-Zentrix No answers on this topic | Sprinklr |
Return on Investment | C-Zentrix No answers on this topic | Sprinklr |
ScreenShots |