D3.js vs. ServiceNow App Engine

It's well suited for dynamic data, especially when multiple users are using the application and generating data, it helps us to get analytics of the data for users.

Incentivized

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

• It provides multiple ways of visualizing data easily.
• It is fast and light on system resources. It is built with JavaScript and visualizations can be easily hosted on the web across browsers.
• It has a huge community backing it so it is easy to find people to help with whatever you're doing.

Incentivized

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• Hard to code, not a kids play toy.
• No tutorial from official documentation.
• Requires web development experience.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

Support can be improved by providing more educational videos.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

Protoviz does not require as much knowledge of programming to build visualizations as with D3.js or Google Charts. Highcharts or AnyChart are other alternatives that are more specific to building charts only

Incentivized

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

It is scalable but not reliable

Incentivized

• Rapid Development using templates helps faster delivery of the project.
• Documentation requires a lot of time to study.
• D3 creates high-quality visual effects which can be used over large screens.

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized