What users are saying about
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 39 reviews and ratings
191 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 191 reviews and ratings
Feature Set Ratings
Secure Email Gateway

Darktrace
Feature Set Not Supported
N/A
8.9
Proofpoint Email Protection
89%
Proofpoint Email Protection ranks higher in 7/7 features
Proofpoint Email Protection ranks higher in 7/7 features
Anti-malware

N/A
0 Ratings
9.9
99%
76 Ratings
Cusomizability

N/A
0 Ratings
9.9
99%
75 Ratings
Data Loss Protection

N/A
0 Ratings
8.4
84%
48 Ratings
Threat Detection

N/A
0 Ratings
8.9
89%
75 Ratings
Sandboxing

N/A
0 Ratings
8.6
86%
57 Ratings
End-to-End Encryption

N/A
0 Ratings
8.8
88%
58 Ratings
Management Tools

N/A
0 Ratings
8.0
80%
74 Ratings
Attribute Ratings
- Darktrace is rated higher in 1 area: Support Rating
- Proofpoint Email Protection is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Darktrace
70%
8 Ratings
9.7
Proofpoint Email Protection
97%
96 Ratings
Usability

Darktrace
N/A
0 Ratings
8.3
Proofpoint Email Protection
83%
2 Ratings
Availability

Darktrace
N/A
0 Ratings
9.1
Proofpoint Email Protection
91%
2 Ratings
Performance

Darktrace
N/A
0 Ratings
8.2
Proofpoint Email Protection
82%
2 Ratings
Support Rating

9.4
Darktrace
94%
4 Ratings
8.2
Proofpoint Email Protection
82%
8 Ratings
Product Scalability

Darktrace
N/A
0 Ratings
8.2
Proofpoint Email Protection
82%
1 Rating
Likelihood to Recommend
Darktrace
I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Proofpoint Email Protection
Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

Verified User
Analyst in Information Technology
Financial Services Company, 501-1000 employeesPros
Darktrace
- Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
- There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.

Verified User
Engineer in Information Technology
Aviation & Aerospace Company, 501-1000 employeesProofpoint Email Protection
- Spam - catches these emails before hitting the inbox.
- Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
- Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Help Desk Manager
Black Hills Federal Credit UnionBanking, 201-500 employees
Cons
Darktrace
- Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
- Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
- Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Director of Information Technology
Council Rock School DistrictEducation Management, 1001-5000 employees
Proofpoint Email Protection
- Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
- Proofpoint can always continue to strive to keep its product a leader in the industry.
- Proofpoint's support site could be overhauled to provide a more logical flow.

Verified User
Employee in Information Technology
Education Management Company, 1001-5000 employeesPricing Details
Darktrace
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Proofpoint Email Protection
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Darktrace
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 8.3
Based on 2 answers
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

Verified User
Manager in Information Technology
Financial Services Company, 51-200 employeesReliability and Availability
Darktrace
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 9.1
Based on 2 answers
There were no appliance errors or unplanned outages during five years of operation.
Senior Consultant
CGI Deutschland B.V.&Co.KGInformation Technology & Services, 1001-5000 employees
Performance
Darktrace
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 2 answers
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Senior Consultant
CGI Deutschland B.V.&Co.KGInformation Technology & Services, 1001-5000 employees
Support Rating
Darktrace
Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employeesProofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 8 answers
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
Network Security Analyst
AmerenUtilities, 10,001+ employees
Alternatives Considered
Darktrace
The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Proofpoint Email Protection
We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
Network Engineer
People's Postcode LotteryGambling & Casinos, 201-500 employees
Scalability
Darktrace
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Senior Consultant
CGI Deutschland B.V.&Co.KGInformation Technology & Services, 1001-5000 employees
Return on Investment
Darktrace
- Darktrace is covering some lack of security issues.
- Darktrace helps the company to follow some compliance obligations.
- Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Senior Network Engineer
FexcoFinancial Services, 1001-5000 employees
Proofpoint Email Protection
- Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

Verified User
Analyst in Information Technology
Banking Company, 51-200 employees