What users are saying about
39 Ratings
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Score 8.1 out of 100
191 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Secure Email Gateway

    Darktrace

    Feature Set Not Supported
    N/A
    8.9

    Proofpoint Email Protection

    89%
    Proofpoint Email Protection ranks higher in 7/7 features

    Anti-malware

    N/A
    0 Ratings
    9.9
    99%
    76 Ratings

    Cusomizability

    N/A
    0 Ratings
    9.9
    99%
    75 Ratings

    Data Loss Protection

    N/A
    0 Ratings
    8.4
    84%
    48 Ratings

    Threat Detection

    N/A
    0 Ratings
    8.9
    89%
    75 Ratings

    Sandboxing

    N/A
    0 Ratings
    8.6
    86%
    57 Ratings

    End-to-End Encryption

    N/A
    0 Ratings
    8.8
    88%
    58 Ratings

    Management Tools

    N/A
    0 Ratings
    8.0
    80%
    74 Ratings

    Attribute Ratings

    • Darktrace is rated higher in 1 area: Support Rating
    • Proofpoint Email Protection is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Darktrace

    70%
    8 Ratings
    9.7

    Proofpoint Email Protection

    97%
    96 Ratings

    Usability

    Darktrace

    N/A
    0 Ratings
    8.3

    Proofpoint Email Protection

    83%
    2 Ratings

    Availability

    Darktrace

    N/A
    0 Ratings
    9.1

    Proofpoint Email Protection

    91%
    2 Ratings

    Performance

    Darktrace

    N/A
    0 Ratings
    8.2

    Proofpoint Email Protection

    82%
    2 Ratings

    Support Rating

    9.4

    Darktrace

    94%
    4 Ratings
    8.2

    Proofpoint Email Protection

    82%
    8 Ratings

    Product Scalability

    Darktrace

    N/A
    0 Ratings
    8.2

    Proofpoint Email Protection

    82%
    1 Rating

    Likelihood to Recommend

    Darktrace

    I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
    Antonio Rodriguez | TrustRadius Reviewer

    Proofpoint Email Protection

    Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
    Anonymous | TrustRadius Reviewer

    Pros

    Darktrace

    • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
    • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
    Anonymous | TrustRadius Reviewer

    Proofpoint Email Protection

    • Spam - catches these emails before hitting the inbox.
    • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
    • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
    Laurie Keith | TrustRadius Reviewer

    Cons

    Darktrace

    • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
    • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
    • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
    Matthew Frederickson | TrustRadius Reviewer

    Proofpoint Email Protection

    • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
    • Proofpoint can always continue to strive to keep its product a leader in the industry.
    • Proofpoint's support site could be overhauled to provide a more logical flow.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Darktrace

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Proofpoint Email Protection

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 8.3
    Based on 2 answers
    Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 9.1
    Based on 2 answers
    There were no appliance errors or unplanned outages during five years of operation.
    Frank Haarmann | TrustRadius Reviewer

    Performance

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 2 answers
    Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
    Frank Haarmann | TrustRadius Reviewer

    Support Rating

    Darktrace

    Darktrace 9.4
    Based on 4 answers
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Anonymous | TrustRadius Reviewer

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 8 answers
    We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
    Nicole Dohrman | TrustRadius Reviewer

    Alternatives Considered

    Darktrace

    The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
    Antonio Rodriguez | TrustRadius Reviewer

    Proofpoint Email Protection

    We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
    Fraser Clark | TrustRadius Reviewer

    Scalability

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Proofpoint Email Protection

    Proofpoint Email Protection 8.2
    Based on 1 answer
    You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
    Frank Haarmann | TrustRadius Reviewer

    Return on Investment

    Darktrace

    • Darktrace is covering some lack of security issues.
    • Darktrace helps the company to follow some compliance obligations.
    • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
    Fabio Silva | TrustRadius Reviewer

    Proofpoint Email Protection

    • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
    Anonymous | TrustRadius Reviewer

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