What users are saying about
21 Ratings
Top Rated
171 Ratings
21 Ratings
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Score 8.3 out of 100
Top Rated
171 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Darktrace
Proofpoint Email Protection
8.2
Anti-malware
Darktrace
Proofpoint Email Protection
9.3
Cusomizability
Darktrace
Proofpoint Email Protection
9.1
Data Loss Protection
Darktrace
Proofpoint Email Protection
7.3
Threat Detection
Darktrace
Proofpoint Email Protection
8.7
Sandboxing
Darktrace
Proofpoint Email Protection
7.6
End-to-End Encryption
Darktrace
Proofpoint Email Protection
7.8
Management Tools
Darktrace
Proofpoint Email Protection
7.7

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Proofpoint Email Protection

  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Laurie Keith | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

  • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
  • Proofpoint can always continue to strive to keep its product a leader in the industry.
  • Proofpoint's support site could be overhauled to provide a more logical flow.
Anonymous | TrustRadius Reviewer

Usability

Darktrace

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 2 answers
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Darktrace

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 9.1
Based on 2 answers
There were no appliance errors or unplanned outages during five years of operation.
Frank Haarmann | TrustRadius Reviewer

Performance

Darktrace

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 2 answers
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Frank Haarmann | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

Proofpoint Email Protection 8.1
Based on 5 answers
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
Nicole Dohrman | TrustRadius Reviewer

Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
Fraser Clark | TrustRadius Reviewer

Scalability

Darktrace

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Frank Haarmann | TrustRadius Reviewer

Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Proofpoint Email Protection

  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
Anonymous | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Email Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Darktrace
9.1
Proofpoint Email Protection
9.0

Usability

Darktrace
Proofpoint Email Protection
8.2

Reliability and Availability

Darktrace
Proofpoint Email Protection
9.1

Performance

Darktrace
Proofpoint Email Protection
8.2

Support Rating

Darktrace
9.5
Proofpoint Email Protection
8.1

Scalability

Darktrace
Proofpoint Email Protection
8.2

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