Overall Satisfaction with Proofpoint Email Protection
Proofpoint is being used across the entire organization. It is invaluable for providing protection against spam, bulk email, spoofed email, etc. It provides protection for not only our users but ultimately for our customers as well. While we provide on-going training for our users on what to watch for in suspicious emails, Proofpoint takes a lot of the guesswork out of the equation.
- Spam - catches these emails before hitting the inbox.
- Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
- Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
- Configuration can be complex at times. there are multiple areas to track a path of a configuration setting.
- Would like to be able to assign roles to helpdesk staff with more granularity.
- Navigation within the product could be more streamlined.
- Protecting customer information is hard to put a number on, but invaluable.
- We take security very seriously and this product has helped us pass audits.
- Customers are confident with our secure email.
I have not used any other email protection product so I cannot compare Proofpoint to anything else.