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DATABASICS Expense vs. Emburse Expense Enterprise (formerly Chrome River)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DATABASICS Expense

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    DATABASICS Expense is a cloud-based expense management solution for managing employee expenses, reimbursements, corporate and purchasing card transactions, approvals, and policy compliance. Employees can submit expenses and capture receipts through mobile and web interfaces. OCR extracts receipt details and helps match receipts to transactions. Before reports reach a human approver, AI Expense Approval reviews receipts and expense line items against defined…

    $400

    per month

    Emburse Expense Enterprise (formerly Chrome River)

    Score8.3 out of 10
    N/AEmburse Enterprise is the enterprise expense and invoice-management product that replaces the former Chrome River name. Emburse states that the renaming does not change the product’s expense and invoice functionality, workflows, interface, or support; existing Chrome River customers use the same product under Emburse branding.N/A
    Pricing
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsAnnual subscription Billed monthly or quarterly in advance Starting at $800/month Pricing based on volume (see above) with negotiated monthly minimum and overage rates Fixed fee for implementation and other projects Technical support included in monthly subscriptionWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
    More Pricing Information
    Community Pulse
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Considered Both Products
    DATABASICS
    No answer on this topic
    Emburse
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    10 Answers
    Features
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Expense Management
    Comparison of Expense Management features of DATABASICS Expense and Emburse Expense Enterprise (formerly Chrome River)
    Feature
    DATABASICS Expense
    -
    Ratings
    Emburse Expense Enterprise (formerly Chrome River)
    8.5
    4 Ratings
    3% above category average
    Employee Expense Reporting00 Ratings8.04 Ratings
    Corporate Card Reconciliation00 Ratings9.03 Ratings
    Payment Management
    Comparison of Payment Management features of DATABASICS Expense and Emburse Expense Enterprise (formerly Chrome River)
    Feature
    DATABASICS Expense
    -
    Ratings
    Emburse Expense Enterprise (formerly Chrome River)
    7.9
    4 Ratings
    1% below category average
    Customizable Approval Policies00 Ratings8.33 Ratings
    Financial Document Management00 Ratings7.02 Ratings
    Payment Status Tracking00 Ratings6.04 Ratings
    Payment Audit Trail00 Ratings9.02 Ratings
    Duplicate Bill Detection00 Ratings8.33 Ratings
    Advanced OCR00 Ratings8.52 Ratings
    Electronic Funds Transfer00 Ratings8.01 Ratings
    Best Alternatives
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Small Businesses
    Brex
    Score9 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    SAP Concur
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.1
    (124 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (18 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (108 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (113 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (7 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DATABASICS ExpenseEmburse Expense Enterprise (formerly Chrome River)
    Likelihood to Recommend
    DATABASICS
    Ability to sync with many other systems and flexible systems. I do not recommend for areas with a bad internet connection.
    Incentivized
    Read full review
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
    Read full review
    Pros
    DATABASICS
    • Mobile application.
    • Easy to attach supporting documents.
    • The approver can approve from a mobile phone.
    Incentivized
    Read full review
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
    Read full review
    Cons
    DATABASICS
    • Allow money returns from an advance to be reflected in the advance balance. If an employee settles an advance by returning cash, it does not reflect that in the system.
    Incentivized
    Read full review
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    Likelihood to Renew
    DATABASICS
    No answers on this topic
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    Usability
    DATABASICS
    No answers on this topic
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
    Read full review
    Reliability and Availability
    DATABASICS
    No answers on this topic
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
    Read full review
    Performance
    DATABASICS
    No answers on this topic
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
    Read full review
    Support Rating
    DATABASICS
    Happy with customer support services and the improvements it added to our operations.
    Incentivized
    Read full review
    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
    Read full review
    Online Training
    DATABASICS
    No answers on this topic
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
    Read full review
    Implementation Rating
    DATABASICS
    No answers on this topic
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
    Read full review
    Alternatives Considered
    DATABASICS
    It costs less. Flexible employees allow you to customize the system to fit your requirements.
    Incentivized
    Read full review
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    Scalability
    DATABASICS
    No answers on this topic
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    Return on Investment
    DATABASICS
    • Flexibility allows us to speed up the process of reconciling advances.
    • Ability to approve reports by mobile phone allows to speed up the process of posting the expenses.
    • Scanning supporting documents becomes easy as you can use a mobile phone camera and attach it to your report.
    Incentivized
    Read full review
    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
    Read full review
    ScreenShots

    DATABASICS Expense Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Emburse Expense Enterprise (formerly Chrome River) Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click