Databook vs. Troops

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Databook
Score 8.0 out of 10
N/A
Databook’s main enterprise intelligence platform helps market teams quickly understand customers.N/A
Troops
Score 9.0 out of 10
N/A
Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
Pricing
DatabookTroops
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DatabookTroops
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
DatabookTroops
Considered Both Products
Databook
Chose Databook
Databook stood out because the research layer felt deeper and more strategic. It surfaces context you don’t usually get from tools like ZoomInfo or Lusha, which are great for contact data but not for understanding a company’s priorities. I used those more often because they …
Troops
Chose Troops
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Chose Troops
The only technology that does similar stuff is SalesForce. The difference is that it is a lot more of a manual process only using SalesForce. Troops streamline the process; it works on top of Salesforce and brings all the import sales info all to your Slack. I recommend Troops …
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DatabookTroops
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All AlternativesView all alternativesView all alternatives
User Ratings
DatabookTroops
Likelihood to Recommend
6.0
(0 ratings)
8.0
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.5
(0 ratings)
User Testimonials
DatabookTroops
Likelihood to Recommend
Well Suited - Databook works well when you’re in a sales role focused on enterprise accounts. You often need a full view of a company’s priorities, financials, and strategic themes, and the tool gives you that context quickly without digging through multiple sources. Less Appropriate - It’s less useful when you’re working mid market or with fast growing smaller companies. The coverage and depth can be limited, so you may not find enough meaningful data to rely on. In those cases, manual research still ends up doing most of the work.
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If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
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Pros
  • Growth drivers
  • Competitor Info
  • Time Saving Research
  • Earning calls Details
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  • Troops reduces the amount of time reps spend in SFDC
  • Troops reminds users to log calls at the end of every day for better compliance
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Cons
  • it lacked coverage to smaller businesses and Start-ups
  • Sometimes acts as "one more research tool"
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  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
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Usability
I rated it a seven because the core insights are genuinely useful once you get to them, but the workflow isn’t always smooth. Finding the right accounts can be hit or miss and some sections feel a bit cluttered, so it takes time to get comfortable. When it works, it saves effort, but the experience could be more intuitive
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No answers on this topic
Support Rating
No answers on this topic
I personally haven't had to deal with Troops customer support. However, I went to a Troops hosted event in Santa Monica recently and it was amazing!
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Alternatives Considered
Databook stood out because the research layer felt deeper and more strategic. It surfaces context you don’t usually get from tools like ZoomInfo or Lusha, which are great for contact data but not for understanding a company’s priorities. I used those more often because they serve broader use cases and are available in most orgs, but Databook delivered a different type of insight when I needed a clearer narrative about an account.
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We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
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Return on Investment
  • Positive RoI - Quicker meetings because of better conversation insights
  • Negative RoI - The tool would be helpful in enterprise setup, hence wasnt useful for commercial hunting
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  • The biggest positive has to be the time put back in my day.
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ScreenShots