150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 150 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5 out of 100
Based on 11 reviews and ratings
Attribute Ratings
- Datadog is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings

2.1
Observium
21%
3 Ratings
Usability

10.0
Datadog
100%
1 Rating

Observium
N/A
0 Ratings
Support Rating

8.8
Datadog
88%
10 Ratings

5.0
Observium
50%
2 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesObservium
- If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
- If you are OK with maintaining and updating open source tools, this is a great tool.
- If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
- If you can't stand things occasionally not working, this is probably not a good fit.
Senior System Administrator
CURT Manufacturing, LLCAutomotive, 1001-5000 employees
Pros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
Observium
- SNMP monitoring
- Easy to set up initially
- Alerting

Verified User
Administrator in Information Technology
Gambling & Casinos Company, 201-500 employeesCons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
Observium
- The UI is pretty robust and succinct. It might be beneficial to have favorites for complex network schemas.
- Historical searching based on X time frame.
- More customized dashboards.

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employeesPricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—Observium
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Observium Editions & Modules
—
Additional Pricing Details
—Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesObservium
No score
No answers yet
No answers on this topic
Support Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesObservium
Observium 5.0
Based on 2 answers
It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
Senior System Administrator
CURT Manufacturing, LLCAutomotive, 1001-5000 employees
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesObservium
SolarWinds does when Observium can do but for a much larger price tag. That is what the decision came down to.

Verified User
Administrator in Information Technology
Gambling & Casinos Company, 201-500 employeesReturn on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
Observium
- Observium is enterprise-level network monitoring without the cost involved.

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employees