171 Ratings
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Top Rated
261 Ratings
171 Ratings
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Score 8.4 out of 100

SolarWinds Network Configuration Manager (NCM)

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Top Rated
261 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Datadog is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.8

Datadog

98%
19 Ratings
8.8

SolarWinds Network Configuration Manager (NCM)

88%
143 Ratings

Likelihood to Renew

Datadog

N/A
0 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
4 Ratings

Usability

10.0

Datadog

100%
1 Rating
7.1

SolarWinds Network Configuration Manager (NCM)

71%
8 Ratings

Support Rating

8.9

Datadog

89%
10 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
13 Ratings

Online Training

Datadog

N/A
0 Ratings
10.0

SolarWinds Network Configuration Manager (NCM)

100%
1 Rating

Implementation Rating

Datadog

N/A
0 Ratings
9.1

SolarWinds Network Configuration Manager (NCM)

91%
6 Ratings

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
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SolarWinds

Solarwinds Network configuration manager is great and robust for a high ended environment where we have hundreds and thousands of devices and tools for configuration and monitoring. And if the scope is limited, I don't think it is appropriate to use it there.
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Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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SolarWinds

  • Integrates with Network Performance Management for Alerting and Reporting.
  • NetPath and detects issues due to Configuration Change.
  • Keeps a record of which user made the change.
  • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
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Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
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SolarWinds

  • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
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Pricing Details

Datadog

Starting Price

$0 Up to 5 hosts

Editions & Modules

Datadog editions and modules pricing
EditionModules
Free$01
Standard$15/host2
EnterpriseCustom3
Infrastructure$15.004
Log Management$1.275
APM$31.006

Footnotes

  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
  4. Per Host Per Month
  5. Per Million Log Events
  6. Per Host Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

SolarWinds Network Configuration Manager (NCM)

Starting Price

Editions & Modules

SolarWinds Network Configuration Manager (NCM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Datadog

    No answers on this topic

    SolarWinds

    I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced
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    Usability

    Datadog

    The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
    Read full review

    SolarWinds

    The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
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    Support Rating

    Datadog

    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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    SolarWinds

    To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
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    Online Training

    Datadog

    No answers on this topic

    SolarWinds

    Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
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    Implementation Rating

    Datadog

    No answers on this topic

    SolarWinds

    Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.
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    Alternatives Considered

    Datadog

    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
    Read full review

    SolarWinds

    At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment
    Read full review

    Return on Investment

    Datadog

    • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
    • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
    Read full review

    SolarWinds

    • Saves 100s of hours a year in man hours over manual configuration.
    • Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
    • Saves us several man hours per week of config auditing by reducing all changes to a summary email.
    Read full review

    Screenshots

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