TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DataEQ

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.N/A

    SurveyLab

    Score9.7 out of 10
    N/ASurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…N/A
    Pricing
    DataEQSurveyLab
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DataEQSurveyLab
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEnterprise focused solution, with pricing based on data volumes—
    More Pricing Information
    Features
    DataEQSurveyLab
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of DataEQ and SurveyLab
    Feature
    DataEQ
    -
    Ratings
    SurveyLab
    8.5
    1 Ratings
    6% above category average
    Survey templates00 Ratings7.31 Ratings
    Themes00 Ratings9.11 Ratings
    Custom logo/branding00 Ratings9.11 Ratings
    Survey Content
    Comparison of Survey Content features of DataEQ and SurveyLab
    Feature
    DataEQ
    -
    Ratings
    SurveyLab
    8.8
    1 Ratings
    3% above category average
    Changes to live survey00 Ratings9.11 Ratings
    Question design help00 Ratings8.21 Ratings
    Multiple question types00 Ratings9.11 Ratings
    Survey Logic
    Comparison of Survey Logic features of DataEQ and SurveyLab
    Feature
    DataEQ
    -
    Ratings
    SurveyLab
    9.1
    1 Ratings
    8% above category average
    Survey logic flexibility00 Ratings9.11 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of DataEQ and SurveyLab
    Feature
    DataEQ
    -
    Ratings
    SurveyLab
    8.5
    1 Ratings
    5% above category average
    Response tracking00 Ratings7.31 Ratings
    Data export00 Ratings8.21 Ratings
    Standard reports00 Ratings9.11 Ratings
    Custom reports00 Ratings9.11 Ratings
    Analytics00 Ratings9.11 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of DataEQ and SurveyLab
    Feature
    DataEQ
    -
    Ratings
    SurveyLab
    8.6
    1 Ratings
    1% below category average
    Access controls00 Ratings8.21 Ratings
    Compliance00 Ratings9.11 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of DataEQ and SurveyLab
    Feature
    DataEQ
    -
    Ratings
    SurveyLab
    9.1
    1 Ratings
    12% above category average
    Vendor-offered crowdsourcing00 Ratings9.11 Ratings
    Respondent restrictions00 Ratings9.11 Ratings
    Best Alternatives
    DataEQSurveyLab
    Small Businesses
    No answers on this topic
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Khoros Service
    Score8.5 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Brand Embassy (discontinued)
    Score7.9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataEQSurveyLab
    Likelihood to Recommend
    8.3
    (4 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DataEQSurveyLab
    Likelihood to Recommend
    DataEQ
    If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
    Read full review
    7 Points Ltd.
    MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
    Read full review
    Pros
    DataEQ
    • Reporting
    • Customer support
    Read full review
    7 Points Ltd.
    • They have great support that always will help you.
    • MySurveyLab is very flexible. Some things can be done in several ways.
    • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
    • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
    • They have a mobile application that can collect responses offline(!)
    Read full review
    Cons
    DataEQ
    • A super-lite "budget" account option for short-term projects.
    Read full review
    7 Points Ltd.
    • Summary export in Excel could be nicer.
    • Tags in the left menu could be more intuitive.
    Read full review
    Alternatives Considered
    DataEQ
    The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
    Read full review
    7 Points Ltd.
    Read full review
    Return on Investment
    DataEQ
    • As I have only been using the software for approximately 3 weeks it is difficult to say.
    Read full review
    7 Points Ltd.
    • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
    Read full review
    ScreenShots

    DataEQ Screenshots

    Screenshot of Various Dashboard WidgetsScreenshot of BrandsEye dashboard

    SurveyLab Screenshots

    Screenshot of Dashboard ViewProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot