What users are saying about
59 Ratings
44 Ratings
59 Ratings
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Score 8.3 out of 100
44 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Cloud Data Integration

    Dataloader.io

    Feature Set Not Supported
    N/A
    8.7

    Jitterbit

    87%
    Jitterbit ranks higher in 6/6 features

    Pre-built connectors

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Connector modification

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Support for real-time and batch integration

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Data quality services

    N/A
    0 Ratings
    9.0
    90%
    9 Ratings

    Data security features

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Monitoring console

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Attribute Ratings

    • Dataloader.io is rated higher in 1 area: Likelihood to Renew
    • Jitterbit is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.8

    Dataloader.io

    78%
    26 Ratings
    9.0

    Jitterbit

    90%
    25 Ratings

    Likelihood to Renew

    8.9

    Dataloader.io

    89%
    5 Ratings
    8.0

    Jitterbit

    80%
    9 Ratings

    Usability

    8.9

    Dataloader.io

    89%
    10 Ratings

    Jitterbit

    N/A
    0 Ratings

    Performance

    8.0

    Dataloader.io

    80%
    2 Ratings

    Jitterbit

    N/A
    0 Ratings

    Support Rating

    8.0

    Dataloader.io

    80%
    11 Ratings
    10.0

    Jitterbit

    100%
    2 Ratings

    Likelihood to Recommend

    Salesforce

    Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.
    Read full review

    Jitterbit

    This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
    Read full review

    Pros

    Salesforce

    • Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations.
    • Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent).
    • UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce.
    Read full review

    Jitterbit

    • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
    • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
    • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
    Read full review

    Cons

    Salesforce

    • At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush.
    • A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice).
    • A native vlookup equivalent may be a welcome addition.
    Read full review

    Jitterbit

    • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
    • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
    Read full review

    Pricing Details

    Dataloader.io

    Starting Price

    $99 per month

    Editions & Modules

    Dataloader.io editions and modules pricing
    EditionModules
    Professional$99.001
    Enterprise$299.002

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Jitterbit

    Starting Price

    $1,000 per month

    Editions & Modules

    Jitterbit editions and modules pricing
    EditionModules
    Jitterbit$100.001

    Footnotes

    1. Starting Price Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    We offer flexible pricing options to suit your needs. Contact 1.877.852.3500 for details.

    Likelihood to Renew

    Salesforce

    It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred
    Read full review

    Jitterbit

    I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
    Read full review

    Usability

    Salesforce

    It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.
    Read full review

    Jitterbit

    No answers on this topic

    Performance

    Salesforce

    Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.
    Read full review

    Jitterbit

    No answers on this topic

    Support Rating

    Salesforce

    I always feel like there is room for improvement, so a 10/10 in my book is not possible. Due to the easy-to-learn trail on Salesforce Trailhead for exporting, importing, etc. I find it exactly what any customer may need for their data management and integrity. This tool saves time, resources, and has helped our organization take a step forward in the right direction.
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    Jitterbit

    They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
    Read full review

    Alternatives Considered

    Salesforce

    I have used salesforce inspector also for operations like import and export of data from custom objects but it doesn't work well when you have data in huge numbers. Instead of using Salesforce Inspector, one should go for Dataloader.io if the number of records is huge to be dealt with.
    Read full review

    Jitterbit

    Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
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    Return on Investment

    Salesforce

    • HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
    • Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.
    Read full review

    Jitterbit

    • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
    Read full review

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