What users are saying about
Top Rated
53 Ratings
41 Ratings
Top Rated
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Dataloader.io

Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.
Anonymous | TrustRadius Reviewer

Jitterbit

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Dataloader.io
Jitterbit
8.4
Pre-built connectors
Dataloader.io
Jitterbit
8.8
Connector modification
Dataloader.io
Jitterbit
7.2
Support for real-time and batch integration
Dataloader.io
Jitterbit
8.6
Data quality services
Dataloader.io
Jitterbit
8.0
Data security features
Dataloader.io
Jitterbit
8.2
Monitoring console
Dataloader.io
Jitterbit
9.3

Pros

Dataloader.io

  • Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations.
  • Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent).
  • UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce.
Samuel Kephart ☁ | TrustRadius Reviewer

Jitterbit

  • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
  • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
  • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
Anonymous | TrustRadius Reviewer

Cons

Dataloader.io

  • Update option is being rarely used, unsure about the difference between upsert and update.
  • Always get errors when setting the batch API as a large number.
  • Sometimes I get loading errors when the number of records that need to be loaded is large.
Anonymous | TrustRadius Reviewer

Jitterbit

  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
Laura Sponaas | TrustRadius Reviewer

Likelihood to Renew

Dataloader.io

Dataloader.io 8.9
Based on 5 answers
It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred
Anonymous | TrustRadius Reviewer

Jitterbit

Jitterbit 8.0
Based on 9 answers
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Crystal Steinbach, MBA | TrustRadius Reviewer

Usability

Dataloader.io

Dataloader.io 8.5
Based on 12 answers
Dataloader.io can be a useful tool for admins to have. It will save you time and do a decent job, but you always need to double check the mappings. Install can be tedious. The UI could be better for sure.
Anonymous | TrustRadius Reviewer

Jitterbit

No score
No answers yet
No answers on this topic

Performance

Dataloader.io

Dataloader.io 8.0
Based on 2 answers
Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.
Anonymous | TrustRadius Reviewer

Jitterbit

No score
No answers yet
No answers on this topic

Support Rating

Dataloader.io

Dataloader.io 7.5
Based on 12 answers
The utility itself is very self-explanatory and has enough information to guide you through the process. It has an intuitive experience for those familiar with data loading/exporting utilities. Outside of this, they have a Zendesk help center to log support requests and provide documentation to help guide you troubleshoot any issues that may be occurring.
Rich Beliveau | TrustRadius Reviewer

Jitterbit

Jitterbit 10.0
Based on 1 answer
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry | TrustRadius Reviewer

Alternatives Considered

Dataloader.io

I use Dataloader.io and the Data Loader app interchangeably. They are virtually the same thing. I've used the app more over the years but have slowly started using Dataloader.io on a daily basis. The UI and UX are a welcome change, and if I want to schedule a data load, I will always turn to Dataloader.io.
Anonymous | TrustRadius Reviewer

Jitterbit

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Laura McDonough, PMP | TrustRadius Reviewer

Return on Investment

Dataloader.io

  • HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week.
  • Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating.
Kurt Johansen | TrustRadius Reviewer

Jitterbit

  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
Anonymous | TrustRadius Reviewer

Pricing Details

Dataloader.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dataloader.io Editions & Modules

Edition
Professional$99.001
Enterprise$299.001
  1. Per Month
Additional Pricing Details

Jitterbit

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jitterbit Editions & Modules

Edition
Jitterbit$100.001
  1. Starting Price Per Month
Additional Pricing Details
We offer flexible pricing options to suit your needs. Contact 1.877.852.3500 for details.

Rating Summary

Likelihood to Recommend

Dataloader.io
8.0
Jitterbit
9.0

Likelihood to Renew

Dataloader.io
8.9
Jitterbit
8.0

Usability

Dataloader.io
8.5
Jitterbit

Performance

Dataloader.io
8.0
Jitterbit

Support Rating

Dataloader.io
7.5
Jitterbit
10.0

Add comparison