Datamatics TruBot vs. Socialtext (discontinued)

Best suited for: 1. Processing complex, bulk and multiple source of data 2. working with SQL Database 3. Automating any web browser based activities Not appropriate: 1. Automation of mMacro based excel utilities

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Datamatics RPA TruBot's intelligent component helps business owners to make smart decisions. It is integrated with cognitive capabilities and application programming interface.
• Datamatics RPA TruBot automates a high volume of rule-based tasks in a short span of time and accuracy, which allows employees to perform high value tasks.
• Datamatics RPA TruBot gives analytics, which help in timely reporting, which leads to streamlining the processes.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• The tool is not very compatible [with the] cloud. They heavily rely on on-premises deployment. [It would be nice to have more] cloud adoption.
• The license model needs to be modified. Licenses should not be tied to a machine or a user, instead, they should be with the number of active instances.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It's really a good platform and they always create a unique way to solve the issue.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Datamatics is ready to do the process studies and give you solutions from their side.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The [Datamatics] RPA TruBot is more simple and easy to understand for a nontechnical person as compared to the Microsoft Azur Systems. Also, [Datamatics] RPA TruBot is more cost-effective and provides better support as compared to the Microsoft Azur Systems. [Datamatics] RPA TruBot provides free training sessions, where else [Azur Systems] provides paid certifications.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• [It] reduced the number of working hours required.
• [It] increased [the] employee and customer satisfaction rate.
• [It] increased efficiency by three-fold.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions