What users are saying about
1 Rating
74 Ratings
1 Rating
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Score 10 out of 100
74 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

datapine

For someone like me, who had no real experience in using BI tools before, datapine suits quite well. Most of the features I was able to explore on my own, and their support was always really helpful (as well as the tutorials). In general, I was most impressed from their dashboard features. If you look for a software with detailed statistical analysis options, you maybe need to take another (additional) tool. My main use-case was the visualization and reporting of the analysis results, not the statistical analysis itself. This usually was done before with SPSS.
Anonymous | TrustRadius Reviewer

GoodData

Good Data is well suited for companies that are looking to build a reporting platform into their products and relieve load on their internal development team to do so. It can be deployed with a variety of customization levels. I would not necessarily suggest Good Data for internal reporting as a business intelligence platform. [I feel like] it shines most as a white labeled product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

datapine
10.0
GoodData
Pixel Perfect reports
datapine
10.0
GoodData
Customizable dashboards
datapine
10.0
GoodData

Ad-hoc Reporting

datapine
9.7
GoodData
Drill-down analysis
datapine
10.0
GoodData
Formatting capabilities
datapine
9.0
GoodData
Report sharing and collaboration
datapine
10.0
GoodData

Report Output and Scheduling

datapine
9.8
GoodData
Publish to Web
datapine
10.0
GoodData
Publish to PDF
datapine
10.0
GoodData
Report Versioning
datapine
9.0
GoodData
Report Delivery Scheduling
datapine
10.0
GoodData

Data Discovery and Visualization

datapine
9.0
GoodData
Pre-built visualization formats (heatmaps, scatter plots etc.)
datapine
10.0
GoodData
Location Analytics / Geographic Visualization
datapine
8.0
GoodData
Predictive Analytics
datapine
9.0
GoodData

Access Control and Security

datapine
9.0
GoodData
Multi-User Support (named login)
datapine
9.0
GoodData
Role-Based Security Model
datapine
9.0
GoodData
Multiple Access Permission Levels (Create, Read, Delete)
datapine
9.0
GoodData

Mobile Capabilities

datapine
9.0
GoodData
Responsive Design for Web Access
datapine
8.0
GoodData
Dashboard / Report / Visualization Interactivity on Mobile
datapine
10.0
GoodData

Pros

datapine

  • Intuitive user interface, especially within the analyzer (drag & drop).
  • Dashboard templates helped to create visually appealing dashboards.
  • Many different reporting options.
  • Customer support is really helpful.
Anonymous | TrustRadius Reviewer

GoodData

  • It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
  • GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
  • For me it is so convenient because everything just gets saturated on a single page.
Sofia Martinez | TrustRadius Reviewer

Cons

datapine

  • Some advanced functions need SQL knowledge.
Anonymous | TrustRadius Reviewer

GoodData

  • Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
  • No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
  • Learning MAQL programming language is necessary to be able to use the product meaningfully.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.1
Based on 14 answers
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
Robert J. Moreau | TrustRadius Reviewer

Usability

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 7.8
Based on 8 answers
While it takes some time to get used to the way in which reporting is created, once you are setup it is not hard to scale on your reporting. It may be hard to regain momentum if new reports are not created regularly. However, the existing reporting is comprehensive enough.
Jeremias Padilla | TrustRadius Reviewer

Reliability and Availability

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 7.0
Based on 2 answers
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk | TrustRadius Reviewer

Performance

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.0
Based on 2 answers
Performance on refreshing metrics works well.
Rob Gottschalk | TrustRadius Reviewer

Support Rating

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.7
Based on 4 answers
GoodData is still a small, hungry and very capable organization. I do hope while they grow and scale up their operations they will maintain this hungry yet humble culture that is always there for their customers.
Mark Brennan | TrustRadius Reviewer

In-Person Training

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan | TrustRadius Reviewer

Online Training

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk | TrustRadius Reviewer

Implementation Rating

datapine

No score
No answers yet
No answers on this topic

GoodData

GoodData 9.0
Based on 4 answers
Thorough, professional and on time.
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

datapine

No answers on this topic

GoodData

Each one of the above players had an interesting platform. Ultimately, GoodData beat them based on our need for a customizable user experience, ability to embed, affordable license that is NOT on a per user basis (because if you want adoption, you shouldn't directly tie cost to number of users), and guaranteed performance for certain price points without having to get an incredibly powerful virtual server.We wouldn't need to perform crazy complicated statistical formulas within the space and much of the self service would be targeting users who are non-technical (or at least building visualizations isn't their full-time job).
James Roettger | TrustRadius Reviewer

Return on Investment

datapine

No answers on this topic

GoodData

  • It has helped us drive down support ticket volume
  • Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
  • Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us
Ramprasad Rangachary, PMP® | TrustRadius Reviewer

Screenshots

Pricing Details

datapine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$2,000*

* per installation

datapine Editions & Modules

On-premise Edition
datapine Server$9991
  1. per installation
SaaS Edition
Basic$2491
Professional$4991
Premium$7691
  1. per installation
Additional Pricing Details
Prices are per month.

GoodData

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* customer/month

GoodData Editions & Modules

On-premise Edition
10 Workspaces$200.001
  1. Per Month
SaaS Edition
Free$01
Growth$202
EnterpriseCustom pricing3
  1. Up to 5 customers. Get started with analytics for free. Empower your customers with analytics without any of the risk of a large investment.
  2. Starting from $20 per customer per month. Build out your analytics as you grow. Add new customers as your business grows, while scaling your pricing at a predictable rate.
  3. Deliver robust analytics without limits. Deploy an end-to-end analytics platform that’s specifically designed to meet the unique needs of your enterprise.
Additional Pricing Details
For the latest pricing information, visit: https://www.gooddata.com/pricing/

Rating Summary

Likelihood to Recommend

datapine
10.0
GoodData
8.2

Likelihood to Renew

datapine
GoodData
8.1

Usability

datapine
GoodData
7.8

Reliability and Availability

datapine
GoodData
7.0

Performance

datapine
GoodData
8.0

Support Rating

datapine
GoodData
8.7

In-Person Training

datapine
GoodData
9.0

Online Training

datapine
GoodData
8.0

Implementation Rating

datapine
GoodData
9.0

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