GoodData review
October 17, 2025

GoodData review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodData

We embed custom GoodData dashboards and a UI to build custom reports into our product. Pre-built dashboard cover about 80% of customer needs. The custom report builder covers the rest. Data is sent each night to GoodData, processed and available to the customer the following morning. UI allows customers to schedule emails so they get the reports in their inbox at regular intervals.
Allow customers to build their own reports.

Pros

  • Embedded reports - users don't sign in, the reports are seamlessly a part of our offering.
  • Customizable reports - huge flexibility with an easy learning curve.
  • Knowledgeable support - our support rep knows our data better than we do. When a bad data point comes in, he spots and fixes it before we know it is a problem.

Cons

  • Per customer 3rd party data. It is challenging to pull in extra data for an individual customer via automated process.
  • Version confusion. We integrated with an older version, wish we were using the cloud version now offered as it gets new updates, but migration to it will be a process.
  • Cost.
  • Up front development time took a while, but since then we have been hands off and the product runs fine.
  • Customers that ask for features, are often happy to learn we can solve their need in a custom Insight.
  • Customers now speak highly of our reporting feature compared to our previous offering.
From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.
It took about 2 years to get up and running and live to customers. This may be more about our internal process and development priorities than the actual time it would take if it was our #1 priority.
For my role, the most valuable part of the tools is the ability to show customers how to build an Insight, then watch them build their own. Plus having easy access to reports they built lets me see if they've made mistakes and easily correct them, or share useful report ideas with other customers.
I was not a part of the process to choose GoodData.

Do you think GoodData delivers good value for the price?

Yes

Are you happy with GoodData's feature set?

Yes

Did GoodData live up to sales and marketing promises?

Yes

Did implementation of GoodData go as expected?

I wasn't involved with the implementation phase

Would you buy GoodData again?

Yes

If you have consistently formatted data, that you want regular reports on, plus flexibility to let end users build their own reports, GoodData is perfect. Especially if your end users are less technical. If you want to be able to embed your reporting into your app, GoodData excels, though the start up process can be involved. If your data structure varies, it could be more challenging to integrate. It may also not be worth the integration if you have people who can already run their own SQL queries.

GoodData Feature Ratings

BI Platform ()
Not Rated
9.3
Pixel Perfect reports
10
Customizable dashboards
10
Report Formatting Templates
8
8.7
Drill-down analysis
9
Formatting capabilities
8
Report sharing and collaboration
9
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Predictive Analytics
Not Rated
9.5
Multi-User Support (named login)
10
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
10
9.0
REST API
Not Rated
Javascript API
Not Rated
iFrames
9

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