GoodData Provides Valuable End-User Experience
April 23, 2024
GoodData Provides Valuable End-User Experience
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoodData
We use GoodData to provide business intelligence that's embedded within our platform. We use their end-to-end solution to connect our databases with their toool.
GoodData makes our data useful. We can quickly maneuver between the various data points, provide visualizations that summarize the data and extracts to get more granular.
- Seamlessly incorporate a wide variety of tools in a way that doesn't clutter user experience
- Provides tremendous knowledge and support on various use cases
- Every offering and update is intentional - they're not a software company that makes changes on a whim
- The organization of attributes/facts/metrics is lacking
- Users share saved Insights and the management of those items. Its not intuitive or easy to find Insights unless they were the last ones you worked on
- When viewing the data model, the interface isn't friendly to research. There should be a better way to view connections without endless scrolling
- For larger extracts, we have to build other options internally at cost. We've explored options with GoodData on expanding number of fields on extracts or expanding overall size of data, and we can't even pay for the functionality. It's not available.
- Using GoodData Platform, we use have GoodData host the scripts and backups. Its nice to have all cost in once place
- Because GoodData hosts all the tools, we have found some items are out of our control (connector updates for example). When something goes wrong, we're at the mercy of GoodData.
It took 3 months to implemented, but around a year to fully develop use cases. Most of those problems were on our side. We're a long-standing clients (~8 years), but a lot of things are largely unchanged since implementation.
We appreciate the front-end tools being user-friendly. When demoing for our clients, we can quickly maneuver and perform updates in real-time. It's a powerful component that is the large selling point for the platform.
GoodData provides the largest amount of OOB features that meet our end-user needs. It means a lot that we don't need to perform development on our own. At some point, it may make sense to take items in house, but its hte best current fit.
Do you think GoodData delivers good value for the price?
Yes
Are you happy with GoodData's feature set?
Yes
Did GoodData live up to sales and marketing promises?
Yes
Did implementation of GoodData go as expected?
Yes
Would you buy GoodData again?
Yes