What users are saying about

GoodData

48 Ratings

GoodData

48 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
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Feature Rating Comparison

BI Standard Reporting

GoodData
8.1
Pixel Perfect reports
GoodData
7.6
Customizable dashboards
GoodData
8.8
Report Formatting Templates
GoodData
7.9

Ad-hoc Reporting

GoodData
7.9
Drill-down analysis
GoodData
8.8
Formatting capabilities
GoodData
7.7
Integration with R or other statistical packages
GoodData
6.8
Report sharing and collaboration
GoodData
8.1

Report Output and Scheduling

GoodData
8.4
Publish to Web
GoodData
7.6
Publish to PDF
GoodData
8.8
Report Versioning
GoodData
8.3
Report Delivery Scheduling
GoodData
8.9

Data Discovery and Visualization

GoodData
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
GoodData
8.8
Location Analytics / Geographic Visualization
GoodData
6.4
Predictive Analytics
GoodData
8.0

Access Control and Security

GoodData
7.8
Multi-User Support (named login)
GoodData
8.2
Role-Based Security Model
GoodData
8.0
Multiple Access Permission Levels (Create, Read, Delete)
GoodData
7.3

Mobile Capabilities

GoodData
6.4
Responsive Design for Web Access
GoodData
7.6
Dedicated iOS Application
GoodData
4.5
Dashboard / Report / Visualization Interactivity on Mobile
GoodData
7.1

Pros

  • Time to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some.
  • Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them.
  • Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary.
  • "Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable.
  • Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets.
  • High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction.
  • GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients.
  • Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.
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Cons

  • GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...
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Likelihood to Renew

GoodData8.1
Based on 14 answers
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
Robert J. Moreau profile photo

Usability

GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Reliability and Availability

GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Performance

GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Support

GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

In-Person Training

GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Online Training

GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Implementation

GoodData9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Breadth of Deployment

We have 5 departments, 22 users, and it's slowly being rolled out.
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Alternatives Considered

Power BI happens to be very basic and customization is limited at best. Fine for basic dashboards but not particularly good if you need to get more complex data insights. GoodData gives you the functionality of customized dashboards and is also very scalable. The price might be an issue but in the long run as the firm grows and you end up saving significantly on investing in GoodData. GoodData requires less maintenance as well since it can handle large quantities of data where as basic BI tools like PowerBI might end up crashing or might not perform efficiently when dataset size increases. The Power BI platform also doesn't provide that amount of integrations with data sources as GoodData. Hence we chose GoodData over PowerBI
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Collaboration and Sharing

GoodData8.0
Based on 12 answers
The only missing capability I've seen in other tools is the ability to comment right on dashboards and pass it along with thoughts/feedback.
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Data Integration

GoodData8.4
Based on 12 answers
We have never had any problems with integration. The APIs connect to Salesforce and rarely if ever experience connectivity issues.
David Galantowicz profile photo

Return on Investment

  • There is no real ROI on BI solution. Sadly.
Vojta Roček profile photo

Pricing Details

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.