Datatrack Eclipse CMS4 vs. MiContact Center
Datatrack Eclipse CMS4 vs. MiContact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eclipse CMS4 | N/A | Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency. | N/A | |
MiContact Center | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | N/A |
Datatrack Eclipse CMS4 | MiContact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Datatrack Eclipse CMS4 | MiContact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Datatrack Eclipse CMS4 | MiContact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Datatrack Eclipse CMS4 | MiContact Center | |
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Likelihood to Recommend | 8.0 (2 ratings) | 9.5 (2 ratings) |
Datatrack Eclipse CMS4 | MiContact Center | |
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Likelihood to Recommend | Datatrack | Mitel Networks Corporation |
Pros | Datatrack | Mitel Networks Corporation |
Cons | Datatrack | Mitel Networks Corporation |
Alternatives Considered | Datatrack | Mitel Networks Corporation |
Return on Investment | Datatrack | Mitel Networks Corporation |
ScreenShots |