Datto SaaS Protection vs. Spanning Backup

In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.

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The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.

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• Backup Office components
• Allow easy restoration of files up to the entire site
• Allows for reporting to find where backup errors have occurred so that these issues can be resolved by the user or by IT

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• Set it and forget it. Easy set up and it runs daily behind the scenes.
• Restore holds record relationships.
• Restore can merge records easily.

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• If possible, I'd like to give my customers the ability to retrieve their own data from my system.
• It has to keep up with more training.
• Google Workspace does not have access to SaaS defense.

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• Better support/phone support
• The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.

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It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.

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I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

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We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, Barracuda Backup and Datto SaaS are the two best products in my opinion.

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Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.

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• Increase knowledge
• Reduced management time
• Availability

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• Allowed us to restore our data various times with minimal costs
• Gives us great piece of mind with the regular scheduled backing up
• Pretty simple to set up and configure. Easy integration with SFDC

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info