What users are saying about
34 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Sales Force Automation

    9.3

    Daylite

    93%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 4/4 features

    Customer data management / contact management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Daylite

    90%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    8.0

    Daylite

    80%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Task management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Daylite

    90%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Pipeline visualization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    8.5

    Daylite

    85%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 2/2 features

    Custom fields

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    10.0

    Daylite

    100%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Daylite

    90%

    OpenText Hightail

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Project Management

    Daylite

    Feature Set Not Supported
    N/A
    8.2

    OpenText Hightail

    82%
    OpenText Hightail ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Search

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Visual planning tools

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Communication

    Daylite

    Feature Set Not Supported
    N/A
    8.0

    OpenText Hightail

    80%
    OpenText Hightail ranks higher in 4/4 features

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Discussions

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integrates with Outlook

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    File Sharing & Management

    Daylite

    Feature Set Not Supported
    N/A
    8.9

    OpenText Hightail

    89%
    OpenText Hightail ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Video files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Access control

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Attribute Ratings

    • Daylite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    Daylite

    91%
    10 Ratings
    9.0

    OpenText Hightail

    90%
    8 Ratings

    Usability

    10.0

    Daylite

    100%
    1 Rating

    OpenText Hightail

    N/A
    0 Ratings

    Support Rating

    10.0

    Daylite

    100%
    1 Rating

    OpenText Hightail

    N/A
    0 Ratings

    Likelihood to Recommend

    Daylite

    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Read full review

    OpenText

    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Read full review

    Pros

    Daylite

    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Read full review

    OpenText

    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Read full review

    Cons

    Daylite

    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Read full review

    OpenText

    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Read full review

    Pricing Details

    Daylite

    Starting Price

    $39 per month per seat

    Editions & Modules

    Daylite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      OpenText Hightail

      Starting Price

      $0 100MB per file upload

      Editions & Modules

      OpenText Hightail editions and modules pricing
      EditionModules
      Lite01
      Pro152
      BusinessCustom3
      Teams304

      Footnotes

      1. 100MB per file upload
      2. per user, per month
      3. per user, per month
      4. per user/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

      Usability

      Daylite

      Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
      Read full review

      OpenText

      No answers on this topic

      Support Rating

      Daylite

      The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
      Read full review

      OpenText

      No answers on this topic

      Alternatives Considered

      Daylite

      Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
      with Apple Calendar so that I can never leave behind any updates of the
      future. Moreover, it keeps on updating its feature for giving better services.
      Read full review

      OpenText

      Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
      Read full review

      Return on Investment

      Daylite

      • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
      • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
      • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
      Read full review

      OpenText

      • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
      Read full review

      Screenshots

      Add comparison