TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Daylite

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.

    $20.83

    per month billed yearly

    OpenText Hightail

    Score9.3 out of 10
    N/AOpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.

    $0

    100MB per file upload

    Pricing
    DayliteOpenText Hightail
    Editions & Modules
    CRM
    $20.83
    per month billed yearly per user
    CRM
    $25
    per month per user
    Sales
    $33.33
    per month billed yearly per user
    Projects
    $33.33
    per month billed yearly per user
    Sales
    $40
    per month per user
    Projects
    $40
    per month per user
    Business
    $45.83
    per month billed yearly per user
    Business
    $55
    per month per user
    Lite
    $0
    100MB per file upload
    Pro
    $15
    per user, per month
    Teams
    $30
    per user/per month
    Business
    Custom
    per user, per month
    Offerings
    Pricing Offerings
    DayliteOpenText Hightail
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.
    More Pricing Information
    Community Pulse
    DayliteOpenText Hightail
    Considered Both Products
    Daylite
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    DayliteOpenText Hightail
    Sales Force Automation
    Comparison of Sales Force Automation features of Daylite and OpenText Hightail
    Feature
    Daylite
    7.8
    2 Ratings
    0% below category average
    OpenText Hightail
    -
    Ratings
    Customer data management / contact management7.02 Ratings00 Ratings
    Workflow management7.02 Ratings00 Ratings
    Opportunity management8.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Daylite and OpenText Hightail
    Feature
    Daylite
    9.0
    1 Ratings
    15% above category average
    OpenText Hightail
    -
    Ratings
    Lead management9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Daylite and OpenText Hightail
    Feature
    Daylite
    8.0
    1 Ratings
    4% above category average
    OpenText Hightail
    -
    Ratings
    Task management8.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Daylite and OpenText Hightail
    Feature
    Daylite
    9.0
    1 Ratings
    16% above category average
    OpenText Hightail
    -
    Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Daylite and OpenText Hightail
    Feature
    Daylite
    9.0
    2 Ratings
    16% above category average
    OpenText Hightail
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects9.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Daylite and OpenText Hightail
    Feature
    Daylite
    7.0
    2 Ratings
    9% below category average
    OpenText Hightail
    -
    Ratings
    Mobile access7.02 Ratings00 Ratings
    Security
    Comparison of Security features of Daylite and OpenText Hightail
    Feature
    Daylite
    9.0
    1 Ratings
    7% above category average
    OpenText Hightail
    -
    Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Best Alternatives
    DayliteOpenText Hightail
    Small Businesses
    Salesflare
    Score10 out of 10
    Frame.io
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DayliteOpenText Hightail
    Likelihood to Recommend
    8.7
    (10 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DayliteOpenText Hightail
    Likelihood to Recommend
    Daylite
    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Incentivized
    Read full review
    OpenText
    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Incentivized
    Read full review
    Pros
    Daylite
    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Incentivized
    Read full review
    OpenText
    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Incentivized
    Read full review
    Cons
    Daylite
    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Incentivized
    Read full review
    OpenText
    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Incentivized
    Read full review
    Likelihood to Renew
    Daylite
    While we have enjoyed using Daylite, we have been looking into more expanded services that allow us to integrate our technologies further.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Daylite
    Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    Daylite
    It's been great for us and we have not had any major issues with accessing Daylite when needed
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Daylite
    I have not noticed any loading or performance issues specifically with Daylite
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Daylite
    The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Daylite
    I was not involved
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Daylite
    Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
    with Apple Calendar so that I can never leave behind any updates of the
    future. Moreover, it keeps on updating its feature for giving better services.
    Incentivized
    Read full review
    OpenText
    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Daylite
    Was not involved
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Scalability
    Daylite
    Daylite has worked well for our small company trying to get a client base, but as we grow we are wanting more integrations that are unavailable
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Professional Services
    Daylite
    We did not use professional services
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Daylite
    • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
    • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
    • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
    Incentivized
    Read full review
    OpenText
    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Incentivized
    Read full review
    ScreenShots

    Daylite Screenshots

    Screenshot of Daylite app shown on both iPhone and Mac

    OpenText Hightail Screenshots

    Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.