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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Daylite

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.

    $20.83

    per month billed yearly

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    DayliteWorkbooks
    Editions & Modules
    CRM
    $20.83
    per month billed yearly per user
    CRM
    $25
    per month per user
    Sales
    $33.33
    per month billed yearly per user
    Projects
    $33.33
    per month billed yearly per user
    Sales
    $40
    per month per user
    Projects
    $40
    per month per user
    Business
    $45.83
    per month billed yearly per user
    Business
    $55
    per month per user
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    DayliteWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    DayliteWorkbooks
    Considered Both Products
    Daylite
    No answer on this topic
    Workbooks Online
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    DayliteWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of Daylite and Workbooks
    Feature
    Daylite
    7.8
    2 Ratings
    0% below category average
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management7.02 Ratings8.59 Ratings
    Workflow management7.02 Ratings8.27 Ratings
    Opportunity management8.02 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings6.49 Ratings
    Territory management00 Ratings7.79 Ratings
    Contract management00 Ratings7.29 Ratings
    Quote & order management00 Ratings7.68 Ratings
    Interaction tracking00 Ratings6.48 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Daylite and Workbooks
    Feature
    Daylite
    9.0
    1 Ratings
    15% above category average
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management9.01 Ratings8.07 Ratings
    Email marketing00 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Daylite and Workbooks
    Feature
    Daylite
    8.0
    1 Ratings
    4% above category average
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management8.01 Ratings7.77 Ratings
    Billing and invoicing management00 Ratings6.88 Ratings
    Reporting00 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Daylite and Workbooks
    Feature
    Daylite
    9.0
    1 Ratings
    16% above category average
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Pipeline visualization9.01 Ratings8.88 Ratings
    Forecasting00 Ratings8.28 Ratings
    Customizable reports00 Ratings8.88 Ratings
    Customization
    Comparison of Customization features of Daylite and Workbooks
    Feature
    Daylite
    9.0
    2 Ratings
    16% above category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    Custom fields9.02 Ratings8.48 Ratings
    Custom objects9.02 Ratings7.67 Ratings
    Scripting environment00 Ratings7.56 Ratings
    API for custom integration00 Ratings7.57 Ratings
    Platform
    Comparison of Platform features of Daylite and Workbooks
    Feature
    Daylite
    7.0
    2 Ratings
    9% below category average
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access7.02 Ratings4.27 Ratings
    Security
    Comparison of Security features of Daylite and Workbooks
    Feature
    Daylite
    9.0
    1 Ratings
    7% above category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Role-based user permissions9.01 Ratings8.07 Ratings
    Single sign-on capability00 Ratings7.05 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Daylite and Workbooks
    Feature
    Daylite
    -
    Ratings
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Case management00 Ratings6.28 Ratings
    Call center management00 Ratings6.82 Ratings
    Help desk management00 Ratings5.88 Ratings
    Social CRM
    Comparison of Social CRM features of Daylite and Workbooks
    Feature
    Daylite
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Daylite and Workbooks
    Feature
    Daylite
    -
    Ratings
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Marketing automation00 Ratings6.76 Ratings
    Compensation management00 Ratings7.02 Ratings
    Best Alternatives
    DayliteWorkbooks
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DayliteWorkbooks
    Likelihood to Recommend
    8.7
    (10 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    8.5
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    7.3
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (2 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DayliteWorkbooks
    Likelihood to Recommend
    Daylite
    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    Daylite
    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Incentivized
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    Daylite
    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    Daylite
    While we have enjoyed using Daylite, we have been looking into more expanded services that allow us to integrate our technologies further.
    Incentivized
    Read full review
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Usability
    Daylite
    Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Reliability and Availability
    Daylite
    It's been great for us and we have not had any major issues with accessing Daylite when needed
    Incentivized
    Read full review
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Performance
    Daylite
    I have not noticed any loading or performance issues specifically with Daylite
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Support Rating
    Daylite
    The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Online Training
    Daylite
    No answers on this topic
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Implementation Rating
    Daylite
    I was not involved
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Alternatives Considered
    Daylite
    Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
    with Apple Calendar so that I can never leave behind any updates of the
    future. Moreover, it keeps on updating its feature for giving better services.
    Incentivized
    Read full review
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Daylite
    Was not involved
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Scalability
    Daylite
    Daylite has worked well for our small company trying to get a client base, but as we grow we are wanting more integrations that are unavailable
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Professional Services
    Daylite
    We did not use professional services
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Return on Investment
    Daylite
    • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
    • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
    • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    Daylite Screenshots

    Screenshot of Daylite app shown on both iPhone and Mac

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record