DCDial

DCDial

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DCDial	Score 9.4 out of 10	Small Businesses (1-50 employees)	DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans…	N/A

Pricing

DCDial

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
DCDial
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	DCDial
Considered Both Products	DCDial Verified User Employee Chose DCDial We have evaluated CallFire, CallHub, CloudTalk, and PhoneBurner, but unlike DCDial, none of them offer Click Campaigns that require us to press each phone number manually (non-automated dialing) to dial a specific person and ensure compliance at the same time. As the debt … Helpful?
Top Pros	Pro Friendly and easy Pro Customer service Pro Customize the system
Top Cons	Minus Recording calls Minus Internet connection Minus Bit overwhelming

Best Alternatives
	DCDial
Small Businesses	8x8 Contact Center Score 7.6 out of 10
Medium-sized Companies	Eleveo Score 9.2 out of 10
Enterprises	Calabrio Teleopti WFM Score 7.8 out of 10
All Alternatives	View all alternatives

User Ratings
	DCDial
Likelihood to Recommend	9.5 (3 ratings)
Support Rating	10.0 (1 ratings)

User Testimonials
	DCDial
Likelihood to Recommend	DCDial This software is very useful to all companies that want to increase their sales through customer service or call centers for their sales. It has worked very well for us, being able to solve minor failures, it is one of the best-priced software, compared to everything it offers. Incentivized Melanie Tobiasson SVP Infrastructure & Operations Read full review
Pros	DCDial Integrates seamlessly with our CRM products. Call tracking capabilities. A fully compliant call center suite. Incentivized Alex Wilson Project Manager Read full review
Cons	DCDial I'd update their system design a bit to make it more visually appealing but it doesn't impact my productivity. Verified User Anonymous Read full review
Support Rating	DCDial I gave DCDial the 10/10 rating because our team loves DCDial ever since we had our initial demo with Haze and I personally got really impressed by DCDial's functionality. Verified User Anonymous Read full review
Alternatives Considered	DCDial We have evaluated CallFire, CallHub, CloudTalk, and PhoneBurner, but unlike DCDial, none of them offer Click Campaigns that require us to press each phone number manually (non-automated dialing) to dial a specific person and ensure compliance at the same time. As the debt collection agency, we have to make sure we are fully compliant. Verified User Anonymous Read full review
Return on Investment	DCDial Call tracking capabilities. Easy monitoring and reporting features. Compliant call center suite. Incentivized Alex Wilson Project Manager Read full review
ScreenShots	DCDial Screenshots