Reviews (1-2 of 2)
May 21, 2020
Score 10 out of 10
I'm a marketing/sales consultant. My franchisor clients hire me to sell their franchises. PhoneBurner enables me to effectively nurture leads using live calls, recorded messages, emails, and texts and enables me to reach out to many more leads each day that I could possibly do any other way. End result: more sales of franchises.
- Dramatically increases the number of prospect calls I can make per hour.
- Prospects that don't answer automatically receive a customized voicemail and email.
- Call events are automatically logged in the prospect's record.
- Organization of functions could be more intuitive so they can be found more quickly.
- Would like to see more email campaign functionality.
Read Stefan Silverman's full review
PhoneBurner is an essential tool for anyone working with a large number of warm leads where repeated contact attempts are necessary to move them forward in the sales process. Best used where prospects have "opted in" and are expecting a call. It's not a tool for cold calling.
May 14, 2020
Score 10 out of 10
We use PhoneBurner as a way to quickly collect and sort data on prospective clients, track call history, number of dials, send automated emails, and maintain notes on each dial made. Using PhoneBurner increases productivity by allowing files to be accessed quickly by simply searching key words and reduces the amount of physical files and paper needed to almost none.
- Increases productivity by allowing for exponentially higher numbers of contacts made each day
- Sorts and compiles data in a customizable way allowing each user to create the most effective and efficient system for them
- Logs each call made to individual contact along with emails sent and notes of each conversation
- They changed the detailed report that follows an import of new data. What they had originally was better.
Read Erin Miller's full review
PhoneBurner works well for an inside sales agent, but would not be very useful for outside sales and agents who work in the field. If someone were to do a phone campaign of any kind, this would be the ideal method to both complete it quickly and sort all of the data collected.
PhoneBurner Scorecard Summary
Feature Scorecard Summary
PhoneBurner is a cloud-based Power Dialer and Sales Acceleration platform that aims to help sales teams have more live conversations in less time. The software streamlines repetitive and time-consuming tasks, which the vendor says increases sales rep productivity up to 4x. According to the vendor, unlike other dialer software, PhoneBurner delivers instant connections - no pause, no delay, no dropped calls.
- Power dial up to 80 contacts per hour
- Drop voicemails in one click
- Send 1-click emails based on call result
- Access analytics and real-time reporting
- Intelligently distribute leads to your team
- Record calls automatically
- Transfer calls to other agents
- Automate workflows
- Build time-saving call cadences
- Increase live answers with Local ID
- Manage an entire team from a single admin dashboard.
According to the vendor, PhoneBurner powers thousands of clients and millions of calls, every month, and customers love its ease of use. The vendor offers a free trial of the platform which does not require a credit card.
Customize your content - voicemails, emails, even "attachment" SmartPacks to deliver the right message, every time, in just a single-click from your dialer window.Track your team with custom reports, and even live self-updating leaderboards.Included CRM + Integrations and Developers API availableIntelligently and automatically distribute leads to your teamDial up to 80 contacts per hour with our intuitive, feature-rich interface.Maintain detailed contact records and history, track activity, build a bigger, more engaged sales pipeline.Intelligently and automatically distribute leads to your team, using highly customizable rules.Create detailed reports to track agent and team performance using real-time and historical analytics.Customize dialer buttons to perform your desired actions based on any call result. Drop voicemails, send emails, apply tags, move contacts into folders or add to do-not-call list, and more.Use our intuitive sales CRM to manage contacts with ease and clarity. Or integrate with whatever CRM you use today.Manage a team of sales reps from one centralized admin dashboard. And and remove users as needed, get new sales reps up to speed fast!Send a personalized email after any call outcome with one click. Track email opens, link clicks, video views and more.PhoneBurner saves you time and automates tedious tasks. Have up to 4x more live conversations every dial session.
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
|Unlimited - 1 user||$149.00||per user, per month|
No contracts. No setup fees. No credit card free trial. Discounts are available for teams based on team size and term length. Admins are free unless engaged in dialing.
PhoneBurner Customer Size Distribution
|Small Businesses (1-50 employees)||50%|
|Mid-Size Companies (51-500 employees)||30%|
|Enterprises (> 500 employees)||10%|
PhoneBurner Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
PhoneBurner Technical Details
|Supported Countries:||US And Canada|