PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
1 year of experience2 years of experience5 years of experience8 years of experience
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | US And Canada |
| Supported Languages | English |
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 50% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
PhoneBurner is a versatile tool that has found usefulness in various departments such as Sales, IT, and Support. For the Sales Development team, it has become an essential solution for efficiently making outbound calls and connecting with potential customers. Users report that it helps overcome the time-consuming process of calling through a list of prospects, increasing productivity and allowing more meaningful conversations with clients. Additionally, its seamless integration with Hubspot ensures a smooth flow of data between the two platforms, streamlining workflows and enabling effective lead generation.
PhoneBurner's benefits extend beyond sales teams. In the IT department, it serves as a troubleshooting tool for telephone calling issues and allows for easy configuration and troubleshooting of various systems. Across departments, users appreciate its ability to facilitate quick data collection and sorting of prospective clients, track call history, automate emails, and take notes during calls. By providing quick file access through keyword searches and reducing the reliance on physical files and paper, PhoneBurner optimizes time and increases efficiency.
Customers have highly regarded PhoneBurner for its comprehensive functionalities and reported significant growth after implementing the platform. Its easy installation, learning, configuration, and customization options have been praised by reviewers during trial periods. With its ability to handle multiple communication channels, including live calls, recorded messages, emails, and texts, PhoneBurner also serves marketing sales consultants by nurturing leads and increasing franchise sales.
In conclusion, PhoneBurner addresses various pain points across departments by offering a solution to manage outbound calls efficiently while integrating seamlessly with other platforms like Hubspot. It provides valuable features such as quick data collection and sorting capabilities along with call history tracking, automated emails, note-taking tools, and advanced search functionality. Users from different departments have praised PhoneBurner for its versatility and ease of use in optimizing time and increasing productivity.
Time-saving features: Many users have stated that PhoneBurner significantly reduces the amount of time it takes to make calls, allowing for more prospecting calls to be made per hour. This has greatly enhanced productivity and efficiency in their sales activities.
Seamless integration with Hubspot: Several reviewers have praised PhoneBurner's integration with Hubspot, as it eliminates the need for constant switching between platforms. The seamless integration streamlines lead management and contact organization, making it easier to keep track of interactions and streamline workflows.
Automated voicemail and email functionality: A significant number of users have highlighted the time-saving benefits of PhoneBurner's feature that allows them to leave voicemails without having to do so on each individual call. They appreciate being able to quickly leave personalized voicemails even when prospects don't answer, while also automatically sending customized emails. This feature enhances communication efficiency and saves valuable time during the prospecting process.
Intuitive Organization: Some users have expressed that the organization of functions in PhoneBurner could be more intuitive, making it difficult to quickly find and use them.
Limited Email Campaign Functionality: Several reviewers have mentioned that they would like to see more robust email campaign functionality in PhoneBurner.
Performance Issues: Users have reported experiencing delays and occasional locking issues with PhoneBurner, which they feel should be addressed for a smoother user experience.
Based on user reviews, here are the three most common recommendations for Phone Burner:
Schedule an onboarding appointment and take advantage of support and onboarding resources. Users recommend setting up Phone Burner properly and fully learning how to use it by scheduling an onboarding appointment and utilizing the provided support and onboarding resources.
Test broadband reliability and use a PC for optimal performance. It is suggested to test the reliability of broadband before extensively using Phone Burner. Users advise using a PC for the best performance while making outbound calls.
Try the free trial and compare with other options. Users recommend trying Phone Burner's free trial to see how well it works for their organization. They also suggest comparing it with other dialers in the market and doing research before making a decision.
Overall, users highly recommend Phone Burner for businesses that make outbound calls and need to keep track of them. It is praised for increasing call volume, lead follow-up, and generation, as well as saving time when making a large quantity of phone calls. Users also emphasize the importance of integrating Phone Burner well with CRM systems for optimal performance.
