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Data Center Real-User Monitoring (DCRUM), discontinued vs. Lakeside Digital Experience Cloud, powered by SysTrack

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Data Center Real-User Monitoring (DCRUM), discontinued

    Score7.2 out of 10
    N/AData Center Real-User Monitoring (DCRUM), also known as Dynatrace Network Application Monitoring (NAM), was an application monitoring solution focusing on user experience, with an emphasis on how the network – especially the WAN – influences user experience. It is a legacy product from Dynatrace, and is no longer sold or supported.N/A

    Lakeside Digital Experience Cloud, powered by SysTrack

    Score7 out of 10
    N/ALakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
    Pricing
    Data Center Real-User Monitoring (DCRUM), discontinuedLakeside Digital Experience Cloud, powered by SysTrack
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Data Center Real-User Monitoring (DCRUM), discontinuedLakeside Digital Experience Cloud, powered by SysTrack
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Data Center Real-User Monitoring (DCRUM), discontinuedLakeside Digital Experience Cloud, powered by SysTrack
    Application Performance Management
    Comparison of Application Performance Management features of Data Center Real-User Monitoring (DCRUM), discontinued and Lakeside Digital Experience Cloud, powered by SysTrack
    Feature
    Data Center Real-User Monitoring (DCRUM), discontinued
    7.2
    3 Ratings
    9% below category average
    Lakeside Digital Experience Cloud, powered by SysTrack
    -
    Ratings
    Application monitoring7.03 Ratings00 Ratings
    Database monitoring6.03 Ratings00 Ratings
    Threshold alerts7.03 Ratings00 Ratings
    Predictive capabilities8.01 Ratings00 Ratings
    Application performance management console8.03 Ratings00 Ratings
    Collaboration tools8.03 Ratings00 Ratings
    Out-of-the box templates to monitor applications7.03 Ratings00 Ratings
    Application dependency mapping and thresholding8.03 Ratings00 Ratings
    Virtualization monitoring6.03 Ratings00 Ratings
    Server availability and performance monitoring7.03 Ratings00 Ratings
    Server usage monitoring and capacity forecasting7.01 Ratings00 Ratings
    IT Asset Discovery7.02 Ratings00 Ratings
    Best Alternatives
    Data Center Real-User Monitoring (DCRUM), discontinuedLakeside Digital Experience Cloud, powered by SysTrack
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Data Center Real-User Monitoring (DCRUM), discontinuedLakeside Digital Experience Cloud, powered by SysTrack
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Data Center Real-User Monitoring (DCRUM), discontinuedLakeside Digital Experience Cloud, powered by SysTrack
    Likelihood to Recommend
    Discontinued Products
    Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
    Incentivized
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    Lakeside Software
    We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
    Incentivized
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    Pros
    Discontinued Products
    • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
    • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
    • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
    Read full review
    Lakeside Software
    • Systrack may also be scaled up thus simply
    • Systrack provides a comprehensive picture of each system
    • Systrack's customer service is second to none
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Major upgrades process is sometimes unpredictable.
    • The use of SQL Server should be evaluated for something else.
    • Easier SSL key handling.
    Read full review
    Lakeside Software
    • Every new version brings new ideas and capabilities to the table
    • Because of the sheer volume of information available, it can be difficult to know where to begin
    • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Best of breed.
    Read full review
    Lakeside Software
    No answers on this topic
    Support Rating
    Discontinued Products
    The only thing missing for a 10, would be if they texted or called you back.
    Read full review
    Lakeside Software
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.
    Read full review
    Lakeside Software
    Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
    • It helped us figure out network bottlenecks in our environment.
    • It is a very costly tool and a lot of other cheaper tools give same kind of info.
    Incentivized
    Read full review
    Lakeside Software
    • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
    • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
    Incentivized
    Read full review
    ScreenShots

    Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

    Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.