Item: Data Center Real-User Monitoring (DCRUM), discontinued
Rating: 9
Author: Jose Adan Ortiz

Use Cases and Deployment Scope

Dynatrace DCRUM today known as NAM has helped our customers for the past 7 years to discover application performance issues from a real user monitoring perspective. DCRUM can drive to the root cause across an application stack to find what tier issue is affecting real users. Today, DCRUM is a unified console to monitor application health in real time, for those legacy platforms not covered yet by Dynatrace's new approach oriented to web and mobile applications.

Pros and Cons

Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.

Its configuration requires a lot of technical and business knowledge to drive monitoring expectations to dashboards.
DCRUM needs a robust monitoring architecture to store, analyze and visualize all collected data.
DCRUM can't monitor the latest Microsoft Exchange versions.

Return on Investment

Dynatrace DRUM has helped us to discover issues before affecting a wider range of users.
Dynatrace DCRUM has generated a visual impact to monitor degradation service issues to help us resolve problems faster.

Alternatives Considered

Nagios and Riverbed SteelCentral NetProfiler

Nagios can't trace real user transactions from a front-end tier through a backend-tier,;with Nagios you only can monitor server availability and hardware issues. Riverbed is commonly used to determine networking issues without considering real user transactions impact on an application stack.

Other Software Used

Dynatrace Synthetic Monitoring, Elasticsearch, Freshsales CRM

Likelihood to Recommend

If you have an application service like SAP or Oracle Forms with a client-server architecture with clients across the country, with Dynatrace you can monitor real user transactions from clients to main servers in a central point. Then you can pinpoint whether you are experiencing regional networking issues, application performance degradation, or SQL queries latency.

DCRUM, legacy and traditional datacenter monitoring for enterprise applications.

Overall Satisfaction with Dynatrace Data Center Real-User Monitoring