Deacom ERP vs. M1

Good for the price and basic functionality but sometimes calculations inside the application are not handled smoothly. For us, we have no problems for our Lb customers but our Gallon/Kg customers usually have issues have unit conversion issues.

Incentivized

The M1 ERP is tailored for small to medium organizations, offering good features at least in the components utilized by my organization such as customizable workflows, user-friendly dashboards, ability to process orders, and track the entire orders lifecycle. It also has good customer interaction features in the CRM part. It provides robust data security, and offers scalable modules to grow with your business. Implementation is not challenging if you don't have so many customizations in the software.

Incentivized

• The lot tracking capability
• Being able to have the Accounting software to look up the GL information
• Creation and customization of the ERP system that we need for our business

Incentivized

• Allows for component parts to be scheduled independently through the plant
• Once parts are built, it is easy to duplicate/reuse parts across they quoting and ordering modules and customers
• If used properly and consistently, M1 will provide accurate job cost analysis to determine estimating, training, efficiency and other issues.

Incentivized

• MRP - it is rather difficult to understand
• Quality Control - it is not possible to effectively note/track hold reasons and drive action

Incentivized

• Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
• We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
• Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.

Incentivized

With proper training it is very easy to use as long as you don't try to customize it to fit your old processes

Incentivized

Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio

Incentivized

Support has been great and timely

Incentivized

Deacom ERP is much faster to respond to bulk sales order processing, large numbers of EDI transactions and query response time. Deacom ERP support is vastly better, and the team is very helpful.

Incentivized

M1 is light years ahead in overall cost and proficiency. It allows so much more control and flexibility as compared to its competitors. When choosing M1 we went through many demos and M1 was the only ERP that met our needs and still does. We also control our own data which is a big plus for us.

Incentivized

• Provide a central resource for viewing and manage all orders, jobs and running reports.
• Slow down system performance by big report users.

Incentivized

• Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash

Incentivized