M1 Review
November 14, 2024

M1 Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with M1

M1 is used for our Sales, Production, Inventory and Accounting.

The business problems the product addresses are keeping accurate Inventory, logging Sales Orders and having good GL Accounting records.

The reporting and capability of researching the history helps with statistics and metrics.

The customization is helpful for each user to obtain their research needs.

Pros

  • Ideas Portal for Feedback
  • Customization
  • Reporting

Cons

  • Customer Support
  • Communication
  • Documentation
  • User Group Support
  • Production Efficiency
  • Time Savings
Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio.

Do you think M1 delivers good value for the price?

Not sure

Are you happy with M1's feature set?

Yes

Did M1 live up to sales and marketing promises?

No

Did implementation of M1 go as expected?

No

Would you buy M1 again?

Yes

Trying to find an ERP solution, we compared many and found that this one fit the majority of our needs. It helps us through its customization with the Inventory, Jobs, RMAs, Sales Orders, Invoicing and Reporting. It tremendously helps with the interlinking of one function to another. It’s not very UI friendly.

M1 Feature Ratings

6.0
Accounts payable
6
Accounts receivable
6
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
6
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
7.0
Inventory tracking
7
Automatic reordering
Not Rated
Location management
Not Rated
6.5
Pricing
6
Order entry
7
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
6.0
Dashboards
6
Standard reports
6
Custom reports
6
6.0
API for custom integration
Not Rated
Plug-ins
6
6.0
Role-based user permissions
6
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
6.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
6
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
5.5
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
6
Work Execution
Not Rated
Manufacturing Costs
5
6.0
Forecasting
Not Rated
Inventory Planning
6
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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