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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Definitive Healthcare

    Score5.7 out of 10
    N/ADefinitive Healthcare in Framingham offers a healthcare provider database providing contact data for key stakeholders across as well as data pertinent for population health studies.N/A
    Pricing
    Definitive Healthcare
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Definitive Healthcare
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Definitive Healthcare
    Considered Both Products
    Definitive Healthcare
    Chose Definitive Healthcare
    Definitive Healthcare seems like it has what you need - a lot of healthcare data. In my case, they purport to have everything from employee emails to billing and reimbursement data. Unfortunately, we didn't find it was accurate enough to use. Combine this with the mandatory …
    Incentivized
    Chose Definitive Healthcare
    ZoomInfo has more than just healthcare contact information; however, Definitive [Healthcare] is specific to healthcare and provides more insights around specialties, affiliations, contacts, and providers. I think both are great, but for healthcare location-specific information …
    Incentivized
    Chose Definitive Healthcare
    We switched to ZoomInfo and we've been loving it. Must more advanced database that's integrated with popular applications.
    Incentivized
    Chose Definitive Healthcare
    I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Definitive Healthcare
    Likelihood to Recommend
    1.2
    (4 ratings)
    Usability
    1.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    User Testimonials
    Definitive Healthcare
    Likelihood to Recommend
    Definitive Healthcare
    I think the best scenario for using Definitive Healthcare is if accuracy isn't very important. If you just want to spam a lot of people and you don't really care where the contacts land, they're your vendor. If, on the other hand, you like accuracy and are hoping the commercial list vendor supplies data that will help your business grow, I feel they are less well suited to those use cases.
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    Pros
    Definitive Healthcare
    • Provides a list of hospitals, health systems, medical groups, and practices
    • Helps show what locations are under certain systems or groups
    • Gives insight into specialties and employee counts
    Incentivized
    Read full review
    Cons
    Definitive Healthcare
    • Outdated UI and lacks integration with popular software
    • Account Management team is unempowered to solve problems or come up with creative solutions.
    • Slow response time. I waited 3 weeks for a response from their team on a question.
    • Database lack key contacts especially Director level and above. Poor tool for sales team.
    • Poor customer service. I constantly felt like I was chasing them for a meeting or on questions.
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    Usability
    Definitive Healthcare
    It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
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    Support Rating
    Definitive Healthcare
    Account Managers and team often do not respond for weeks at a time.
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    Alternatives Considered
    Definitive Healthcare
    I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
    Incentivized
    Read full review
    Return on Investment
    Definitive Healthcare
    • In my experience, We've experienced no value from the data
    • In my opinion, we've paid for no value
    • So the RoI is negative
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